Hi Paul,

thank you for taking time to reply to my post.

I did what you asked me to do.

And here is the response on firefox:

Hi Ano,

Thanks for sending me the file.  Your problem is not just a few characters.  The file has been truncated, so it ends like this:

There is nothing you can do to recover this completely I'm afraid.  So your best bet is to open the source file and pretranslate from your TM to get back to where you were.

These kind of things can happen if you are running security software that interferes with the complete writing of the file, or perhaps use an external drive or internet storage facility (dropbox, google drive, One drive etc.) for working directly with your files.  The files never get get completely written when saving because of an interruption of some sort.

Just guessing as it will be something like this.  But whatever the reason, you will need to start again with this file, or rebuild the end of this one manually and recover what you have in this file.  But this really only has value if you can use Perfect Match which requires the Professional Edition of Studio.

Regards

Paul

Hi Ano,

Thanks for sending me the file.  Your problem is not just a few characters.  The file has been truncated, so it ends like this:

There is nothing you can do to recover this completely I'm afraid.  So your best bet is to open the source file and pretranslate from your TM to get back to where you were.

These kind of things can happen if you are running security software that interferes with the complete writing of the file, or perhaps use an external drive or internet storage facility (dropbox, google drive, One drive etc.) for working directly with your files.  The files never get get completely written when saving because of an interruption of some sort.

Just guessing as it will be something like this.  But whatever the reason, you will need to start again with this file, or rebuild the end of this one manually and recover what you have in this file.  But this really only has value if you can use Perfect Match which requires the Professional Edition of Studio.

Regards

Paul

Hello Paul, we are currently experiencing a similar problem and we have tried to open the particular files (which we received from our client) in Studio 2015 as well as Studio 2017. Our client suggested the following:

http://kb.sdl.com/kb/?ArticleId=6625#tab:homeTab:crumb:7:artId:6625

We are about to try this.

When creating the project in Studio 2015 or 2017 we receive the following error message:

When translating the segments in Studio 2015, we receive the following message and cannot continue to translate:

Regards,

Anthoinette