Source text is not visible in the source segment, but is shown after "save target as" in the word file, untranslated, in the source language?

In the source segment, part of a sentence is missing, i.e. it is not visible. But it seems to be there, as it is presented in the word TARGET document in the source language, i.e. as untranslated. How can I make it visible in the source segment so that it can be properly translated, or eliminate it at least from being shown in the target output file?

Thank you.

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