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Error after installing Studio 2017 CU5

Anne Prestwich

Since I installed the Studio CU5 yesterday I keep getting the following error message when I try to create a new project: Object reference not set to an instance of an object. Below is the full error message I saved.

Fullscreen 8688.stacktrace.xml Download 
<?xml version="1.0"?>
-<SDLErrorDetails time="03/05/2017 11:03:12">
<ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
-<Exception>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink/>
<Source>Sdl.TranslationStudio.ProjectManagement</Source>
<HResult>-2147467261</HResult>
-<StackTrace>
<![CDATA[ at Sdl.TranslationStudio.ProjectManagement.ProjectWizard.ProjectLanguagesWizardPage.CopyAllLanguageDirectionSettingsFromTemplate() at Sdl.TranslationStudio.ProjectManagement.ProjectWizard.ProjectLanguagesWizardPage.UpdateProjectLanguages(Boolean validate) at Sdl.TranslationStudio.ProjectManagement.ProjectWizard.ProjectLanguagesWizardPage.OnNext() at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.Next() at Sdl.Desktop.Platform.Wizard.AbstractWizard`1._form_Next(Object sender, CancelEventArgs e) at Sdl.Desktop.Platform.WinForms.WizardForm._nextButton_Click(Object sender, EventArgs e) at System.Windows.Forms.Control.OnClick(EventArgs e) at System.Windows.Forms.Button.OnClick(EventArgs e) at System.Windows.Forms.Button.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]>
</StackTrace>
</Exception>
-<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>14.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>14.0.5889.5</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 7 Professional </OperatingSystem>
<ServicePack>Service Pack 1</ServicePack>
<OperatingSystemLanguage>1040</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>AEMP\Anne</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>AEMP</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8304296 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
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  • 0
    Hi ,

    The error seems to be pointing towards your project template so first of all can you confirm whether you are using custom project templates or the default?

    If the default please try deleting this one:

    c:\Users\[USERNAME]\Documents\Studio 2017\Project Templates\Default.sdltpl

    Then restart Studio and try again?

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
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  • 0 in reply to Anne Prestwich
    Hi Anne,

    In this case I'm going to suggest you recreate them, at least the ones giving you problems. It's never a good idea to use project templates from previous versions anyway, although a CU should not normally be an issue. But there are some hefty enhancements in this CU that may well effect project templates.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Anne Prestwich

    Now I have created a new project without using the old templates, and it all seems to be working fine until I try to save it, and this is the error message I get - what am I missing....

    Fullscreen 8664.stacktrace.xml Download 
    <?xml version="1.0"?>
-<SDLErrorDetails time="03/05/2017 14:33:57">
<ErrorMessage>No reference to the project is known.</ErrorMessage>
-<Exception>
<Type>System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink/>
<Source>Sdl.TranslationStudio.ProjectManagement</Source>
<HResult>-2146233079</HResult>
-<StackTrace>
<![CDATA[ at Sdl.TranslationStudio.ProjectManagement.ProjectsCache.DecreaseRefCount(IProject project) at Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.set_CurrentProject(IProject value) at Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.RefreshProjects(Boolean raiseEvent) at Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.RefreshProjects() at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.OnClosed() at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.CloseImpl() at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.Close() at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.Close() at Sdl.TranslationStudio.Editor.EditorService.<CloseAllDocuments>b__4e(IDocument t) at System.Linq.Enumerable.All[TSource](IEnumerable`1 source, Func`2 predicate) at Sdl.TranslationStudio.Editor.EditorService.CloseAllDocuments() at Sdl.TranslationStudio.Editor.EditorService.Window_Closing(IStudioWindow window, CancelEventArgs e) at Sdl.Desktop.Platform.StudioWindowCancelEventHandler.Invoke(IStudioWindow window, CancelEventArgs cancel) at Sdl.Desktop.Platform.Implementation.StudioWindow.OnClosing() at Sdl.Desktop.Platform.Implementation.StudioWindow._form_Closing(Object sender, CancelEventArgs e) at System.Windows.Forms.Form.OnClosing(CancelEventArgs e) at System.Windows.Forms.Form.WmClose(Message& m) at System.Windows.Forms.Form.WndProc(Message& m) at Sdl.Desktop.Platform.WinForms.StudioWindowForm.WndProc(Message& message) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]>
</StackTrace>
</Exception>
-<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>14.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>14.0.5889.5</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 7 Professional </OperatingSystem>
<ServicePack>Service Pack 1</ServicePack>
<OperatingSystemLanguage>1040</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>AEMP\Anne</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>AEMP</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8304296 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
  • 0 in reply to Anne Prestwich
    Hello Anne,

    I have had this myself a few times recently, normally when using the single file project approach. I resolve it by closing Studio and restarting, but I think it may have something to do with me removing the sdlproj files in windows explorer while Studio is still open. It may also be related to not saving a single file project before trying to save target. I haven't put my finger on it yet... but perhaps one of these things will help you?

    I'll also ask the support team in case they are aware of this and have a solution already.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 0 in reply to Paul
    Ok thanks for all your help. I cleared all my completed projects from the list and if I don't use any custom templates then it all seems to work fine, so I'll just create new ones, but I really didn't expect to have to spend so much time trying to figure out why it wasn't working.
    Thanks again.
  • 0 in reply to Anne Prestwich
    Matteo Rozzarin the CAT specialist at Omnia was also helpful in suggesting I clear my list of projects, so in future that would also be a suggestion for others who encounter similar difficulties!