Dear colleagues,

I have been experiencing some issues with TM with my Trados Studio plus 2011/2014/2017 when adding TM to project. What bothers me is that it is happening only to one of my clients TM.
When I open project is asks for TM, which I try to add, but get the following messages:

TRANSLATION MEMORY PASSWORD

Enter the administrator password for this translation memory. It won't allow me to open TM.


I do not have a password or have ever set one, not even my client, which when I have to access their TM Cloud there is a specific password and user name for that, but not for My Trados. I have read Tutorials and watched other videos, but I can't find anything.

Has anybody had this issue before or can offer any help? The odd thing is that this is not a constant request, but it does happen sporadically and my first post to this question has complete 3 three years.

Thank you in advance.