this file type is not supported

Hi 

A problem raised in these days.

.DOCX and .XLSX files open with "Translate Single Document" but when setting a Project with same files I have an error (One or more file not supported)....

 

... and then 

File types in Project settings are all enabled.

Does anybody have a solution?

Thank you

  • Hi ,

    All the recent posts you are making point towards a problem with your project templates. Did you try to use project templates from an older version of Studio perhaps? This isn't a good idea since you inherit problems from the older versions into your new software, and you may even be missing new filetype and new feature support.

    Try renaming this file:

    c:\Users\[USERNAME]\Documents\Studio 2017\Project Templates\Default.sdltpl

    So rename it as this for example:

    c:\Users\[USERNAME]\Documents\Studio 2017\Project Templates\Default.sdltpl_old

    Then restart Studio and create a project using the default template. See if that works.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • Hi Paul. Now is OK! Thank you very much. No I have not used older templates, at least intentionally. Maybe one of the projects I managed in last days has taken the initiative? Now I try to check if the issue of "txlf" file compatibility is ok. Thanks again
  • Hi Paul,

    I tried to send the error message through Community but it did not work (maybe too long):

    Error processing command line arguments: Åtkomst till sökvägen C:\Users\Admin\Documents\Min musik nekas.
    
    USAGE: SDLTradosStudio.exe [/help|/?] /arg1 val1 /arg2 val2
    
    Task: NoAutoUpdate
    Description: Starts the application without automatically checking for updates.
    Usage: SDLTradosStudio.exe /noautoupdate
    Arguments:
    /noautoupdate Starts the application without automatically checking for updates.
    
    Task: Open Retrofit
    Description: Opens a retrofit file in the Alignment View.
    Usage: SDLTradosStudio.exe /openRetrofit
    Arguments:
    /openRetrofit The full file path to the retrofit file you want to open.
    
    Task: Open Alignment
    Description: Opens an alignment in the Alignment View.
    Usage: SDLTradosStudio.exe /openAlignment
    Arguments:
    /openAlignment The full file path to the alignment you want to open.
    
    Task: Create Project
    Description: Starts the Create Project wizard.
    Usage: SDLTradosStudio.exe /createProject [/files [ ...]] [/name ] [/template ] [/referenceProject ]
    Arguments:
    /createProject Starts the Create Project wizard.
    /files The full file path of one or more documents or folders to add to the Create Project wizard.
    /name The name of the Project
    /template An existing template name or file path to use.
    /referenceProject An existing reference project file path to use.
    
    Task: Open Document
    Description: Opens a document or a number of documents in the Editor View.
    Usage: SDLTradosStudio.exe /openDocument [ ...]
    Arguments:
    /openDocument The full file path of one or more documents to open.
    
    Task: Open File Based TM
    Description: Opens a file based TM or a number of file based TMs in the TM View.
    Usage: SDLTradosStudio.exe /openFileTm [ ...]
    Arguments:
    /openFileTm The full file path of one or more TMs to open.
    
    Task: Open Package
    Description: Opens a package in the Package View.
    Usage: SDLTradosStudio.exe /openPackage
    Arguments:
    /openPackage The full file path of the package to open.
    
    Task: Open Project
    Description: Opens a project in the Projects View.
    Usage: SDLTradosStudio.exe /openProject
    Arguments:
    /openProject The full file path of a Project to open.
    
    Task: Open Language Cloud Task
    Description: Opens a Language Cloud Task in Studio
    Usage: SDLTradosStudio.exe /openLCTask &taskId= &projectId= >
    Arguments:
    /openLCTask The URI of the Language Cloud Task to open
    
    Task: Open Server Project
    Description: Opens a server project in the Projects View.
    Usage: SDLTradosStudio.exe /openServerProject
    Arguments:
    /openServerProject The URI of a Server Project to open.

  • Please create anew thread for this and explain when this happens.  Adding onto a thread that has already been answered reduces your chances of getting a sensible response, and it's not possible for us to convert the thread to a support case on your behalf unless you are the thread originator.

    The reason you had problems posting was probably because you posted all that code as text in the post instead of using Insert -> Code.  The spam filter would have considered it to be repetitions and therefor suspicious activity.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub