Studio 2017 Pro - frequent crashes with Office formats

Hi everybody,

recently, our translators are encountering increased crashes of Studio 2017, especially with more complex docx or xlsx files. Studio will unexpectedly close down. After starting it again, there is a reference to an arbitrary temporary file as source file, which needs to be re-set to the original source file in order to be able to generate a target file.

Another thing that happened recently is that when we import a translator's return package, not only is there a reference to such a temporary file, but also a reference to a temporary FileFilter-Plugin! While the former is mostly a nuisance that can be fixed, the latter actually prevents us from generating target files due to a non-existent temporary file filter.

Our only option then is to add a copy of the originalfile to the project, perfect matching it with the translated sdlxliff and generating a target file from this copy.

 

Has anyone else encountered this unstable behaviour of Studio? Can it be remedied by any setting?

Note: all our projects are always set up on a network share, never locally. Our internal translators also work on a network share project.

P.S: we are NOT using roaming profile folders.

 

Thanks!

Andreas