Studio 2017: creation of TM fails

Hello

when trying to create a new TM I get the following message.

Fullscreen 5481.sdlerror-2017622-12h14m30s.sdlerror.sdlerror.xml Download

<SDLErrorDetails time="22/06/2017 12:14:36">
  <ErrorMessage>Données non valides au niveau racine. Ligne 1, position 1.</ErrorMessage>
  <Exception>
    <Type>System.Xml.XmlException, System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <LineNumber>1</LineNumber>
    <LinePosition>1</LinePosition>
    <SourceUri />
    <HelpLink />
    <Source>System.Xml</Source>
    <HResult>-2146232000</HResult>
    <StackTrace><![CDATA[   à System.Xml.XmlTextReaderImpl.Throw(Exception e)
   à System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
   à System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
   à System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   à System.Xml.XmlTextReaderImpl.Read()
   à System.Xml.XmlReader.ReadToFollowing(String name)
   à Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedLanguageResourcesTemplate.ReadXml(XmlReader reader)
   à Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedLanguageResourcesTemplate.Load()
   à Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedLanguageResourcesTemplate.get_LanguageResourceBundles()
   à Sdl.TranslationStudio.Common.TranslationMemory.LanguagePlatformUtilities.CreateLanguageResourceGroupTemplate(ILanguageResourcesTemplate template)
   à Sdl.TranslationStudio.TranslationMemoryManager.Controls.SelectFileBasedLanguageResourcesTemplateControl.GetCustomTemplates()
   à Sdl.TranslationStudio.TranslationMemoryManager.Controls.SelectFileBasedLanguageResourcesTemplateControl.GetAllTemplates()
   à Sdl.TranslationStudio.TranslationMemoryManager.Controls.SelectFileBasedLanguageResourcesTemplateControl.UpdateTemplateComboBox()
   à Sdl.TranslationStudio.TranslationMemoryManager.Controls.SelectFileBasedLanguageResourcesTemplateControl.set_TranslationMemoryManagementService(ITranslationMemoryManagementService value)
   à Sdl.TranslationStudio.TranslationMemoryManager.Controls.CreateFileBasedTranslationMemoryLRTC.set_TranslationMemoryManagementService(ITranslationMemoryManagementService value)
   à Sdl.TranslationStudio.TranslationMemoryManager.TranslationMemoryWizard.LanguageResourceWizardPage.OnInit(IWizardPageSite`1 site)
   à Sdl.Desktop.Platform.Wizard.AbstractWizardPage`1.Init(IWizardPageSite`1 site)
   à Sdl.Desktop.Platform.Wizard.AbstractWizard`1.EnsurePageSited(IWizardPageReference`1 page)
   à Sdl.Desktop.Platform.Wizard.AbstractWizard`1.get_CanFinish()
   à Sdl.Desktop.Platform.Wizard.AbstractWizard`1.UpdateCurrentPageState()
   à Sdl.Desktop.Platform.Wizard.AbstractWizard`1.SetCurrentPageIndex(Int32 index, Boolean back)
   à Sdl.Desktop.Platform.Wizard.AbstractWizard`1.ShowDialog(IWin32Window owner)
   à Sdl.TranslationStudio.TranslationMemoryManager.TranslationMemoryManagementService.CreateTranslationMemory(FileBasedTranslationMemoryWizardData data)
   à Sdl.TranslationStudio.TranslationMemoryManager.TranslationMemoryManagementService.CreateTranslationMemory(ILanguageDirection[] languageDirections, Boolean allowOverwrite)
   à Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.newFilebasedTranslationMemoryToolStripMenuItem_Click(Object sender, EventArgs e)
   à System.Windows.Forms.ToolStripSplitButton.OnButtonClick(EventArgs e)
   à System.Windows.Forms.ToolStripSplitButton.OnMouseUp(MouseEventArgs e)
   à System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   à System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
   à System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
   à System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   à System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   à System.Windows.Forms.Control.WndProc(Message& m)
   à System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   à System.Windows.Forms.ToolStrip.WndProc(Message& m)
   à System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   à System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   à System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>14.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>14.0.5889.5</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Professionnel</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1036</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DESKTOP-2FJLCIV\MARGUERITTE</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-2FJLCIV</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>3866972 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Thank for your help

Margrith

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Thread Subject & Description
Studio 2017: creation of TM fails Hello when trying to create a new TM I get the following message. https://community.rws.com/cfs-file/__key/communityserver-discussions-components-files/90/0160.TM.PNG .code-editor .code-editor-heading{border-top:1px solid #eaeaeb;border-left:1px solid #eaeaeb;border-right:1px solid #eaeaeb;background-color:#fbfbfb;border-radius:3px 3px 0 0;font-size:12.6px;display:flex;justify-content:space-between;align-items:center;overflow:hidden}.code-editor .code-editor-heading .icon{width:32px;height:32px;display:block;overflow:hidden;text-indent:-3000em;background-repeat:no-repeat;background-size:80%;background-position:center}.code-editor .code-editor-heading .fs{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/fullscreen.svg?_=637923381702208350')}.code-editor .code-editor-heading .dl{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/download.svg?_=637923381702118315')}.code-editor .code-editor-heading .filename{padding:10px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.code-editor .code-editor-heading a{color:#3e414a}.code-editor .code-editor-heading a:hover{color:teal} https://community.rws.com/# https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/5481.sdlerror_2D00_2017622_2D00_12h14m30s.sdlerror.sdlerror.xml?_=638252547855564912 https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/5481.sdlerror_2D00_2017622_2D00_12h14m30s.sdlerror.sdlerror.xml?_=638252547855564912 <SDLErrorDetails time="22/06/2017 12:14:36"> <ErrorMessage>Données non valides au niveau racine. Ligne 1, position 1.</ErrorMessage> <Exception> <Type>System.Xml.XmlException, System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <LineNumber>1</LineNumber> <LinePosition>1</LinePosition> <SourceUri /> <HelpLink /> <Source>System.Xml</Source> <HResult>-2146232000</HResult> <StackTrace><![CDATA[ à System.Xml.XmlTextReaderImpl.Throw(Exception e) à System.Xml.XmlTextReaderImpl.Throw(String res, String arg) à System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace() à System.Xml.XmlTextReaderImpl.ParseDocumentContent() à System.Xml.XmlTextReaderImpl.Read() à System.Xml.XmlReader.ReadToFollowing(String name) à Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedLanguageResourcesTemplate.ReadXml(XmlReader reader) à Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedLanguageResourcesTemplate.Load() à Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedLanguageResourcesTemplate.get_LanguageResourceBundles() à Sdl.TranslationStudio.Common.TranslationMemory.LanguagePlatformUtilities.CreateLanguageResourceGroupTemplate(ILanguageResourcesTemplate template) à Sdl.TranslationStudio.TranslationMemoryManager.Controls.SelectFileBasedLanguageResourcesTemplateControl.GetCustomTemplates() à Sdl.TranslationStudio.TranslationMemoryManager.Controls.SelectFileBasedLanguageResourcesTemplateControl.GetAllTemplates() à Sdl.TranslationStudio.TranslationMemoryManager.Controls.SelectFileBasedLanguageResourcesTemplateControl.UpdateTemplateComboBox() à Sdl.TranslationStudio.TranslationMemoryManager.Controls.SelectFileBasedLanguageResourcesTemplateControl.set_TranslationMemoryManagementService(ITranslationMemoryManagementService value) à Sdl.TranslationStudio.TranslationMemoryManager.Controls.CreateFileBasedTranslationMemoryLRTC.set_TranslationMemoryManagementService(ITranslationMemoryManagementService value) à Sdl.TranslationStudio.TranslationMemoryManager.TranslationMemoryWizard.LanguageResourceWizardPage.OnInit(IWizardPageSite`1 site) à Sdl.Desktop.Platform.Wizard.AbstractWizardPage`1.Init(IWizardPageSite`1 site) à Sdl.Desktop.Platform.Wizard.AbstractWizard`1.EnsurePageSited(IWizardPageReference`1 page) à Sdl.Desktop.Platform.Wizard.AbstractWizard`1.get_CanFinish() à Sdl.Desktop.Platform.Wizard.AbstractWizard`1.UpdateCurrentPageState() à Sdl.Desktop.Platform.Wizard.AbstractWizard`1.SetCurrentPageIndex(Int32 index, Boolean back) à Sdl.Desktop.Platform.Wizard.AbstractWizard`1.ShowDialog(IWin32Window owner) à Sdl.TranslationStudio.TranslationMemoryManager.TranslationMemoryManagementService.CreateTranslationMemory(FileBasedTranslationMemoryWizardData data) à Sdl.TranslationStudio.TranslationMemoryManager.TranslationMemoryManagementService.CreateTranslationMemory(ILanguageDirection[] languageDirections, Boolean allowOverwrite) à Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.newFilebasedTranslationMemoryToolStripMenuItem_Click(Object sender, EventArgs e) à System.Windows.Forms.ToolStripSplitButton.OnButtonClick(EventArgs e) à System.Windows.Forms.ToolStripSplitButton.OnMouseUp(MouseEventArgs e) à System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e) à System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met) à System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met) à System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea) à System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) à System.Windows.Forms.Control.WndProc(Message& m) à System.Windows.Forms.ScrollableControl.WndProc(Message& m) à System.Windows.Forms.ToolStrip.WndProc(Message& m) à System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) à System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) à System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace> </Exception> <Environment> <ProductName>SDL Trados Studio</ProductName> <ProductVersion>14.0.0.0</ProductVersion> <EntryAssemblyFileVersion>14.0.5889.5</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Professionnel</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1036</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>DESKTOP-2FJLCIV\MARGUERITTE</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>DESKTOP-2FJLCIV</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>3866972 MB</PhysicalMemory> </Environment> </SDLErrorDetails> jQuery(function(j){ var fullScreenToggle = j('#fragment-1a84591e31034fac832d29ed8584666c1323646340_code-editor-fs'); var codeEditor = j('#fragment-1a84591e31034fac832d29ed8584666c1323646340_code-editor'); fullScreenToggle.on('click', function(){ if (codeEditor.evolutionCodeEditor('fullscreen')) { codeEditor.evolutionCodeEditor('fullscreen', false); } else { codeEditor.evolutionCodeEditor('fullscreen', true); } return false; }); }); Thank for your help Margrith
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0 Paul over 8 years ago

Hi Margrith Bröchin ,

Can you create a new TM if you use the Translation Memories View instead of doing it in this project? Also, does this happen with any project or just this one... perhaps test this in another project too please?

Thank you

Paul

Paul Filkin | RWS Group

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0 Annemieke Stössel-Lub over 8 years ago in reply to Paul

Hi Paul,
I had a TeamViewer session yesterday with Margrith. Unfortunately, the problem occurs also in the TM view and with every project.
Regards,
Annemieke
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0 Paul over 8 years ago in reply to Annemieke Stössel-Lub

Hi ,

If you've tried all the usual stuff, and I image you have, then you should log a case with the support team. This can be achieved really quickly using this link:

http://support.xl8.one

Just fill in the form and submit it. Make sure your email address is entered correctly or nobody will be able to get back in touch with you.

By the usual stuff I mean a reset. Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

Regards

Paul

Paul Filkin | RWS Group

________________________
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Studio 2017: creation of TM fails