Dear Paul,

I hope you can help me with this problem that is driving me crazy since this morning.

When I try to open a Word file for translation, once I set the language settings and add the TM, at the moment of generating the xliff file an error window opens with the following message "Object reference not set to an instance of an object". I tried some solutions:

1. Delete the following files :

BaseSettings.xml
plugincache.xml
UserSettings.xml

in the in C:\Users\[USER_NAME]\AppData\Roaming\SDL\SDL Trados Studio\10.0.0.0 directory but with no results.

2. Rename the setting files and run a repair installation:

1. Close all SDL applications.
2. Go to the following folder:

• Windows XP: C:\Documents and Settings\[USER_NAME]\Application Data\SDL\SDL Trados Studio\10.0.0.0
• Windows Vista/7: C:\Users\[USER_NAME]\AppData\Roaming\SDL\SDL Trados Studio\10.0.0.0

1. There you will find the following 3 XML files that you should rename, for example with an underscore before the name:

• BaseSettings.xml
• Plugincache.xml
• UserSettings.xml

After you have completed these steps run a repair installation:

1. Click on Start > Control Panel > Programs and Features
2. In the list of installed programs scroll to the entry SDL Trados Studio 2011 SP2
3. Select this entry with a click and then click the Repair button.
4. Try launching SDL Trados Studio 2011 SP2 again.

It didn't work any more.

Can you please help me as I can't work!

Thank you very much in advance

Fra,cesco