Error message "An item with the same key has already been added" (in Trados 2017)

Hello!

I have started getting the error message "An item with the same key has already been added" (in Trados 2017) when I try to confirm a segment in the translation phase. This happens often but not in every segment in project packages from especially one client. If I open the package in Trados 2015, the problem doesn't occur. Does anyone know what could be wrong and what I can do about it? Could it be something to do with the Term base?

 

Here are the error details:

<?xml version="1.0"?>

<SDLErrorDetails time="7/10/2017 9:36:25 AM"><ErrorMessage>An item with the same key has already been added.</ErrorMessage><Exception><Type>System.ArgumentException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type><ParamName/><HelpLink/><Source>mscorlib</Source><HResult>-2147024809</HResult><StackTrace><![CDATA[

at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource) at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value) at Sdl.MultiTerm.Core.XmlProcessor.EntryXmlProcessor.Transform(String inputXml) at Sdl.MultiTerm.Client.TerminologyProvider.TerminologyPrioviders.AbstractMultiTermTerminologyProvider.GetEntry(MultiTermTermbase termbase, Int32 id) at Sdl.MultiTerm.Client.TerminologyProvider.MultiTermTermbase.GetEntry(Int32 id) at Sdl.MultiTerm.Client.TerminologyProvider.TerminologyPrioviders.AbstractMultiTermTerminologyProvider.GetEntry(Int32 id) at Sdl.MultiTerm.Client.TerminologySearch.TermRecognitionHit.get_Entry() at Sdl.Verification.TermVerifier.TermVerifierProcessing.CheckTermsWithoutTarget(ISegment source, String sourceText) at Sdl.Verification.TermVerifier.TermVerifierProcessing.Verify(ISegment Source, ISegment Target, Boolean sourceHasRevisions, Boolean targetHasRevisions) at Sdl.Verification.TermVerifier.TermVerifierMain.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Integration.LocationMarkerLocator.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.SingleParagraphUnitBilingualParser.ParseNext() at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext() at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext() at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse() at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.VerifySegment(ISegmentContainerNode segmentContainerNode, IParagraphUnitContainerNode paragraphContainerNode, IFileContainerNode fileContainerNode) at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.VerifySegment() at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.ExecuteActiveSegment() at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.Execute() at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.<>c__DisplayClass3.<ExecuteAction>b__2() at Sdl.Desktop.Platform.Implementation.Services.Log.Resources(Object message, Action action) at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle) at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteActionForShortcut(Keys shortcut) at Sdl.Desktop.Platform.WinForms.StudioWindowForm.OnKeyDown(KeyEventArgs e) at System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m) at System.Windows.Forms.Form.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyPreview(Message& m) at System.Windows.Forms.Control.ProcessKeyMessage(Message& m) at System.Windows.Forms.Control.WmKeyChar(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

]]></StackTrace></Exception><Environment><ProductName>SDL Trados Studio</ProductName><ProductVersion>14.0.0.0</ProductVersion><EntryAssemblyFileVersion>14.0.5889.5</EntryAssemblyFileVersion><OperatingSystem>Microsoft Windows 10 Home</OperatingSystem><ServicePack>NULL</ServicePack><OperatingSystemLanguage>1031</OperatingSystemLanguage><CodePage>1252</CodePage><LoggedOnUser>LAPTOP-EC1O6MVN\MissHelene</LoggedOnUser><DotNetFrameWork>4.0.30319.42000</DotNetFrameWork><ComputerName>LAPTOP-EC1O6MVN</ComputerName><ConnectedToNetwork>True</ConnectedToNetwork><PhysicalMemory>8286340 MB</PhysicalMemory></Environment></SDLErrorDetails>

 

Thank you for your help!

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