Studio 2017 crashes each time I try to use Babylon 10

Question

Babylon 10 is not working with Studio 2017. Last week, each time I tried to use it, Studio crashed. Today, Babylon simply does not open inside Studio. It worked for several months though. Any suggestions on how to fix this?

Paul · Answer

Hi Leonor Maia , 
 
We don't support Babylon at all so I'm not aware of where the problem might be coming from. However, a reasonable guess would be keyboard shortcuts. SR1 has more default shortcuts and this may now be causing a clash for you. Try looking through the keyboard shortcuts in Studio and see if any of them clash with the ones you use in Babylon. 
 
File -> Options -> Keyboard Shortcuts 
 
You can sort on the shortcuts to make it easier. If you find a clash then remove or change them. 
 
Regards 
 
Paul

Trados Studio > 1. Trados Studio

Studio 2017 crashes each time I try to use Babylon 10