Trados Studio > 1. Trados Studio

Cannot open studio - Very urgent

I cannot open studio any longer.
Software gets stuck before opening the main screen and doesn't move forward.
It happened on Studio 2014, I have reinstalled it and eventually upgraded to 2017 too.
No change, same behavior.
Any urgent help?
Thanks a lot

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Cannot open studio - Very urgent I cannot open studio any longer. Software gets stuck before opening the main screen and doesn't move forward. It happened on Studio 2014, I have reinstalled it and eventually upgraded to 2017 too. No change, same behavior. Any urgent help? Thanks a lot
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Lydia Simplicio over 7 years ago

Hi Paolo,

If Studio wont start and is affecting both 2014 and 2017- this will suggest your ANTIVIRUS is blocking the program.
So the first thing to do, would be to disable your AntiVirus (AV) temporarily and then run a Studio repair- Reboot- then restart Studio (all whilst the AV is disabled).
gateway.sdl.com/.../communityknowledge

Should this fail- please refer to the second article in the above article.

Kr

Steve

Lydia Simplicio | RWS Group

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Dave De Meyer over 7 years ago

Hi Paolo, this part of the community is dedicated to the "SDL Knowledge Center" product. I believe there are better locations to get your Trados Studio questions answered. In the mean time I will ask admins to move this thread.
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