Problems with Trados Studio 2017

Question

Hi! I have recently bought the license for Trados Studio 2017 Freelance plus and I have already been encountering problems.
First, when the software opens, I cannot see the maximized window, that is, the program just stays minimized in the toolbar. I have found a way to solve it momentarily, though, but I hope it has a long-term solution.
Today I found another issue. I opened the software and when the loading window appeared, it stopped at "loading translation memory view" and an error window popped up stating "requested data file could not be located".
Can anyone help me? I really depend on this software for work. Thank you in advance.

Melisa Fraccaro · Accepted Answer

Hello Paul, 
Thank you so much for your response. I was not able to solve the problem in the ways you suggested, so I decided to reinstall the program and everything went back to normal. 
Kind regards, 
Melisa.

Paul · Answer

Hi Melisa Fraccaro , 
 
It sounds to me as though resources are being denied. Maybe worth trying a couple of things: 
 
1. Make sure you have installed the software with appropriate admin rights. So right-click on the installer and use "Install as Administrator" 
2. Try deactivating your Anti-Virus for a short while to see whether this is playing a part in causing your problems. If it is then you should whitelist Studio. 
 
Regards 
 
Paul

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Problems with Trados Studio 2017