Can't even open Trados 2017 anymore

Question

Seriously, just as I'm replying to two other posts saying their suggestions didn't work, I get these errors.

First the top one, then the second one. Then nothing. Nothing opens. 
 
 I've already reinstalled Studio 2017 twice since upgrading to SR1 due to a slew of problems. I hope I don't have to again. 
 
 Best regards, 
 Keenan

Alison Field · Accepted Answer

Hi Keenan Cooper , 
 It sounds as if the installation of SR1 has triggered your problems. Therefore to get help with licensing or installation issues that prevent you from working we have a route for all customers to get help. This can be achieved really quickly using this link: 
 http://support.xl8.one 
 Just fill in the form and submit it. Make sure your email address is entered correctly or nobody will be able to get back in touch with you. 
 They really do come back surprisingly quickly. I had a problem with licensing and they replied within a few hours. 
 All the best, 
 Alison

Paul · Answer

Hi Keenan Cooper , 
 
It does look like this problem: 
 
 gateway.sdl.com/.../communityknowledge 
 
But if you can't resolve it by following the instructions exactly then do log a case as Ali suggested. 
 
Regards 
 
Paul

Trados Studio > 1. Trados Studio

Can't even open Trados 2017 anymore