Hi Mihaela,

I think possibly there are a couple of issues here as segments should not simply 'disappear'.

Can you confirm whether you close down the machine at the end of the day or prefer to leave this running overnight?

Then there are a few things I think need to be tested as we have NOT changed the confirm segment commands-

First-

go to File /Options/Keyboard Shortcuts/Editor- then check that 'Confirm and move to next untranslated segment' is still CTRL+ENTER

If not you can change the short cut.

Next-

I would create a NEW PROJECT and add the original file (for translation) and the TM you have been using.

This should then pre-populate the target with what you have saved in the TM.- 

or

alternatively if you have the saved file open in the editor you can update the TM via Batch Tasks (update Project TM)

Of course any incorrectly source to target copied segments will need to be deleted.

Can you let me know how you get on with the above and how the stats then appear.

You can also email me direct with with any screen shots (file/TM if you are able to NDA's pending etc) swhale@sdl.com

Kr

Steve

Hi Mihaela,

I think possibly there are a couple of issues here as segments should not simply 'disappear'.

Can you confirm whether you close down the machine at the end of the day or prefer to leave this running overnight?

Then there are a few things I think need to be tested as we have NOT changed the confirm segment commands-

First-

go to File /Options/Keyboard Shortcuts/Editor- then check that 'Confirm and move to next untranslated segment' is still CTRL+ENTER

If not you can change the short cut.

Next-

I would create a NEW PROJECT and add the original file (for translation) and the TM you have been using.

This should then pre-populate the target with what you have saved in the TM.- 

or

alternatively if you have the saved file open in the editor you can update the TM via Batch Tasks (update Project TM)

Of course any incorrectly source to target copied segments will need to be deleted.

Can you let me know how you get on with the above and how the stats then appear.

You can also email me direct with with any screen shots (file/TM if you are able to NDA's pending etc) swhale@sdl.com

Kr

Steve

Hi Steve,

Thanks for your help.

The issue happened in the middle of the day. I sometimes leave may laptop hibernate overnight, most of the time I shut it down.

Please see the screenshot below, they are a bit different from what you described. There is no 'Confirm and move to next untranslated segment'. I saw the 'Confirm and Move to Next Unconfirmed Segment'.

Currently I'm retranslating the missing segments and I have approx. 8% left.

I'll try your suggestion with setting up a new project next.

P.S. I also made sure that the TM have the Update check box checked.

Could you please let me know the location of any log files that I might email to you if this help?

Thanks and regards,

Mihaela