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Poor scaling on Surface Pro + scroll problem

Adrian Komiński

Hello community,

I just downloaded Trados 2017 trial before potential purchase to see how it really handles hi-res scaling on my new Microsoft Surface Pro (2736 x 1824 resolution, Windows scaling set to the default 200%). The translated text is crisp and all, but the rest looks like this (note the icons in the corners, and sorry for the lame screenshot technique - being lazy today):

 

I did install the one available update. I read somewhere that Trados was supposed to be patched for hi-res support, but I'm not sure if that's as far it gets.

And PLUS, touch scrolling doesn't work at all with the translation text. It does work flawlessly in Trados 2011, though. This is really surprising. I can move the cursor by touch, but scrolling is impossible.

Any ideas? Those two issues are preventing me from upgrading to 2017 at this point. The first one I would be willing to wait with for maybe a month or two until a patch arrives, but the second one is a complete deal breaker, and I hope it's an easy to fix bug.

Oh, and just for a little offtop feedback: seriously guys, it's been 6 years and the software kinda feels like it's just a visual overlay for 2011... I don't know about the new pr0 features yet, but where's pinch to zoom for text font size, or smooth scrolling? We're in 2017.
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    Unknown said:
    I did install the one available update. I read somewhere that Trados was supposed to be patched for hi-res support, but I'm not sure if that's as far it gets.

     

    Hi  Trados is continually being improved as it moves towards complete support for Hi-Res screens.  The latest release is getting closer.  You can run the application here that "may" help, but looking at your screenshot I'm not sure it'll really do much for the fuzziness:

    http://appstore.sdl.com/language/app/change-scaling-behaviour/790/

    Unknown said:
    And PLUS, touch scrolling doesn't work at all with the translation text. It does work flawlessly in Trados 2011, though. This is really surprising. I can move the cursor by touch, but scrolling is impossible.

    This isn't too surprising to me as Studio 2011 uses considerably different libraries to Studio 2014 and above so this seems a likely difference.

    Unknown said:
    Oh, and just for a little offtop feedback: seriously guys, it's been 6 years and the software kinda feels like it's just a visual overlay for 2011... I don't know about the new pr0 features yet, but where's pinch to zoom for text font size, or smooth scrolling? We're in 2017.

    It's a little more than an overlay!  If it was a web application it would be simpler, but the current desktop application is not going to lend itself to these kind of changes very easily.

    Regards

    Paul

    Paul Filkin | RWS Group

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  • 0 in reply to Paul

    I can imagine those proposed features may be difficult to implement, but I thought we were paying you 500+ euros to actually improve your software, whereas what I've seen so far is features disappearing (see the scroll issue). All of this is a little frustrating, since I was really willing to pay the price to at least get a modern looking and DPI-aware variant of the 2011 version which I loved.

    Does your to-do list include any patches/fixes for the problems mentioned? Is there any workaround/registry tweak to at least activate the touch scroll?

    I will take a look at the app you sent, thank you. I experience no "fuzziness" issues - it's just buttons/text size in some areas. Any fuzziness you may see comes from the screenshot.
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  • 0 in reply to Paul

    I can imagine those proposed features may be difficult to implement, but I thought we were paying you 500+ euros to actually improve your software, whereas what I've seen so far is features disappearing (see the scroll issue). All of this is a little frustrating, since I was really willing to pay the price to at least get a modern looking and DPI-aware variant of the 2011 version which I loved.

    Does your to-do list include any patches/fixes for the problems mentioned? Is there any workaround/registry tweak to at least activate the touch scroll?

    I will take a look at the app you sent, thank you. I experience no "fuzziness" issues - it's just buttons/text size in some areas. Any fuzziness you may see comes from the screenshot.
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