7 years later, this problem suddenly occurs in my Studio 2022. (Why am I not surprised? RWS never fixes issues. It just disburses advice on how to spend hours fixing a problem supposedly affects a single station). Mine is funnier because Studio crashes everytime I try to save. It just starts happening all of a sudden. Why not? RWS never promised things would work.

Jan Morávek 

I guess it's always possible that the rather bland message could be caused by something completely different?  I suggest that you create a new thread and attach the details error message to your post by clicking on the small disk symbol in the message and saving it to your desktop.

Dear Paul,

Thank you. 

As per your complaints, I live with mental disability and it is hard for me to exist in relationships in which I depend on other people or organizations. My basic preconception of the world is that people don't care and will let me down. That provokes emotional responses to instances that empirically support that preconception - for example, I invested money into an app that should streamline my work but instead it constantly wastes my time. My emotional responses to these situations should be treated as a normal part of human experience, as a perfectly legitimate part of my customer experience, not as an obstacle to problem solving. Perhaps it's not the goal of this forum to let customers voice their experience with the product, but you tell me. As for your trouble addressing my complaints, could you please go out of your way because of my disability. While I try to not burden the world with my trauma, I cannot always throw in an extra 30 minutes of meditation just because Studio failed me again.

I am not happy that the solution offered involves disabling cloud backup for my entire Documents folder. That creates a huge vulnerability in case I lose my computer and, ofc, prevents me from accessing my files on my phone. I would call this overkill. Could you please suggest a more subtle solution that doesn't have those side effects?

Hello Jan Morávek 

Copy to Paul 

Jan Morávek said:

I am not happy that the solution offered involves disabling cloud backup for my entire Documents folder.

I can understand that, but you might be more clever. You have this problem because (writing under Paul's control!) I believe that by default SDL project files are saved somewhere in C:\Users\my name\Documents [Dangerous if you must solve a serious OS problem]. I never faced your problem hereabove probably brcause for ages I have been proceeding differentlly

In my D:\ drive, an enormous Translations folder gathers 467 (so far) outsourcer folders, everyone with individual translation project sub-folders, and it is where I create the SDL project folder with its typical *.sdlproj file plus three sub-folders (Luckily this kind of path has never proved too long [in excess of 250 characters?]) And thus I avoid any conflict with OneDrive.

You might think of something similar.

Gérard LAMBERT 

Exactly... ish...

Jan Morávek 

Jan Morávek said:

I am not happy that the solution offered involves disabling cloud backup for my entire Documents folder.

That is your conclusion, it's not what I said.

Paul said:

You also have some control over this yourself because you can manage the way OneDrive handles your folders.  If you don't make sure that the folders Studio uses are always available (they can be in the cloud too, but should always be locally available) then you'll probably have less problems.

So, all you need to do is address the folders that Studio is using, not your entire documents folder.  I also didn't say disable the backup, I said they can be cloud only, or always available locally, or both.  So you just need to make sure that the folders in question are available offline and in the cloud (so you still have your backups).

Or take the advice from Gérard.  I do that with my home laptop, although I don't use a mapped drive, or external drive for this.  I just put Studio related stuff here... and any other files that cause similar problems because of OneDrive:

c:\Users\paul\Documents\Trados Studio Projects\

As opposed to here:

c:\Users\paul\OneDrive\Documents\Trados\

And I run a back up into a 2-bay external drive for everything I need to ensure I can recover it.  Cloud or not... I don't trust it and want to be sure I always have access to all of my files locally.

Hi Paul

Where is this Path setting made? 

Anthony Rudd 

Project template for your projects, and for other resources you could always put them wherever you liked.

My Location setting is a local path. 

Where does the C:\Users\...\OneDrive\... come from?

Anthony Rudd 

Anthony Rudd said:

Where does the C:\Users\...\OneDrive\... come from?

What's in there?

Anthony Rudd 

Have you a standard Windows 11 installation? The "Documents" folder is very often linked to OneDrive, even if you do not notice. However, you can move the Documents folder (as any other folder from the MS Libraries) to a location of your choice, making sure it is not in any way linked to OneDrive. Usually the path to these folders is on drive C:\. One of the first actions when I get a new PC is moving these folders out from C:\. There is no worse location for data as C:\, where Windows and all other programs are. D:\ or any other drive is much better. At least from my long term experience with several Windows versions since 7 or even longer.

Paul said:

And I run a back up into a 2-bay external drive for everything I need to ensure I can recover it.  Cloud or not... I don't trust it and want to be sure I always have access to all of my files locally.

To elaborate more on this:

My Documents folder IS located in OneDrive, but has been moved to my local drive E:\
It might be important, that I use OneDrive for Business.

All my TMs and TBs are stored locally on D:\

But ALL projects including project translation memories go on a 2-bay NAS, which is a mapped drive under Windows. This NAS has a 2.5 G LAN connection, exactly as my PC and the switch. This NAS is than live backuped on a next 2-bay NAS. From there a remote replication (Rsync protocol) goes to a next 2bay NAS and from there to the last one with 1 bay.
To make sure, all my local TMs and TBs are also backed up, I run a synchronisation task (via GoodSync) on PC start and at 8 pm from D:\ to the main NAS. This way I can recover everything from last 48 hours. Of course also the content of my Documents folder is synchronized with NAS, even though files from there are also in OneDrive.

All this works without any hassle. This said, configuring all this takes some time with a new PC, but the result pays for the time invested. Since I have this system (the first NAS came here in 2010), I never lost anything. And I do not have to rely on any cloud.

C:\Users\arudd\OneDrive\Documents\Studio2019\Autosave\570...

I still have Windows 10

C:\Users\arudd\OneDrive\Documents\Studio2019\Autosave\570...

I still have Windows 10