Hello,
I have been using SDL Trados Studio normally until yesterday. Today I cannot open it. Following error appeared: The requested data file could not be located.
I uninstalled the program and reinstall it again and now this message appaears:
I do not know what to do. Do you have any suggestions?
Thank you in advance for your help.
Verónica
You seem to have two problems... at least you had two in total.
Unknown said:Today I cannot open it. Following error appeared: The requested data file could not be located.
This one can be resolved by going to this location:
C:\Users\[UserName]\AppData\Local\SDL\SDL Trados Studio\14.0.0.0
Then find and rename this file:
TranslationMemoryRepository.xml
Rename it to TranslationMemoryRepository_old.xml for example.
But I reckon your reinstall probably sorted that out.
Unknown said:I uninstalled the program and reinstalled it again and now this message appears:
Studio is trying to go and get the latest update but something on your computer is preventing it from accessing the site. You should be able to run the program without this.
If you want to manually get it and install then go here if you only have Studio 2017 installed:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0010156
And here if you have Studio 2017 SR1 I'd recommend not taking CU6 just yet. There will be a CU7 in due course.
Regards
Paul
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
You seem to have two problems... at least you had two in total.
Unknown said:Today I cannot open it. Following error appeared: The requested data file could not be located.
This one can be resolved by going to this location:
C:\Users\[UserName]\AppData\Local\SDL\SDL Trados Studio\14.0.0.0
Then find and rename this file:
TranslationMemoryRepository.xml
Rename it to TranslationMemoryRepository_old.xml for example.
But I reckon your reinstall probably sorted that out.
Unknown said:I uninstalled the program and reinstalled it again and now this message appears:
Studio is trying to go and get the latest update but something on your computer is preventing it from accessing the site. You should be able to run the program without this.
If you want to manually get it and install then go here if you only have Studio 2017 installed:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0010156
And here if you have Studio 2017 SR1 I'd recommend not taking CU6 just yet. There will be a CU7 in due course.
Regards
Paul
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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