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Messages at Studio 2017 opening

Hello everybody!

recently, when opening Studio (before the full opening is finsihed) I receive the following messages:

1) Failed to get archive directory listing

2) Failed to lead update data file

Today I also had a serious problem when opening my latest two single-file projects. Studio says they do not exist anymore...I had to open them form my file manager form the directory where where they were saved. In this case the sdlxliff file opens but another project is recreated. The error message:

Could you please tell waht's happening? Thank you very much

Parents
  • Hi  

    Unknown said:
    1) Failed to get archive directory listing

    2) Failed to load update data file

    Might be related to this KB:

    Unknown said:
    Today I also had a serious problem when opening my latest two single-file projects. Studio says they do not exist anymore...I had to open them form my file manager form the directory where where they were saved. In this case the sdlxliff file opens but another project is recreated.

    My best guess would be that this is related to you clearing out temp files, or your security/clean up software clearing out temp files that Studio is still using.  Maybe check that Studio is whitelisted correctly so these files don't get removed while they are still being used.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

Reply
  • Hi  

    Unknown said:
    1) Failed to get archive directory listing

    2) Failed to load update data file

    Might be related to this KB:

    Unknown said:
    Today I also had a serious problem when opening my latest two single-file projects. Studio says they do not exist anymore...I had to open them form my file manager form the directory where where they were saved. In this case the sdlxliff file opens but another project is recreated.

    My best guess would be that this is related to you clearing out temp files, or your security/clean up software clearing out temp files that Studio is still using.  Maybe check that Studio is whitelisted correctly so these files don't get removed while they are still being used.

    Regards

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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