Hi Adrian,

Just FYI - All versions of Studio should/can be installed side by side- so no individual installation should actually interfere with another.

I can see that your 2017 trial expired last month, so unless you are going to 'upgrade' you can safely remove this version from the system if you want (repeat trials are not possible).

I have tried searching for your Studio 2011 license, but cannot find any registered under your name or email address so cannot confirm the status.

However, I think simply the process of opening the package could be modified to stop the issue you are having.

Simply- FIRST open Studio 2011-then click on 'open package' (do not try to open Studio by clicking on the package)

and you will then be able to search your computer for the correct package and continue working.

Let me know how you get on.

Kr

Steve

Hi Adrian,

Just FYI - All versions of Studio should/can be installed side by side- so no individual installation should actually interfere with another.

I can see that your 2017 trial expired last month, so unless you are going to 'upgrade' you can safely remove this version from the system if you want (repeat trials are not possible).

I have tried searching for your Studio 2011 license, but cannot find any registered under your name or email address so cannot confirm the status.

However, I think simply the process of opening the package could be modified to stop the issue you are having.

Simply- FIRST open Studio 2011-then click on 'open package' (do not try to open Studio by clicking on the package)

and you will then be able to search your computer for the correct package and continue working.

Let me know how you get on.

Kr

Steve