Dear SDL team,

I am Xuany from Saltlux.

I have been using SDL 2017 Professional (Network SN) since July.

All is going well until yesterday.

The program asked for activation even there is no one using my account.

I tried to activate it again but it didn’t work.

Could you please kindly help me to check this urgently cause we are proceeding the projects.

In addition, we have three computers more which we want to use this account, is that possible?

If needed, you can access to my computer to take a look via team view.

Please kindly help me ASAP.

Thank you so much for your support!