Errors

I have the following errors in Trados 2017.Please arrange to have an interactive session to solve he same
1.ERROR Message
When I want to preview a file in TRADOS, the error message appears as
“Office Document Error
An error was encountered while previewing the file. Please check your MS Office installation.’’
What type of errors are expected in MS Office .How to correct the same?
2.Error message 2 even before opening windows
Object ref not set to an instance of an object
3An error whilst parsing the xmlPlese check whether the fileat C:/ WIDGETSETTING IS WELL FORMED
..hEXADECIMAL VALUE 0X00 IS AN INVALID CHARACTER.LINE1,POSITION1
3.SCRIPT ERROR
AN ERROR HAS OCCURRED IN THE SCRIPT ON THE PAGE
LINE 16
CHAR 16287
ERROR :OBJECT DOES NOT SUPPORT THIS PROPERTY OR MEHOD
CODE 0
URL: FILE://C:/PROGRAM%20 FILES%20(X86)/SDL/SDL%20TRADOS%
20STUDIO/STUDIO5/WELCOME/dropArea/react.min. js
Do you want to continue running script on this page
on ok
AN ERROR HAS OCCURRED IN THE SCRIPT ON THE PAGE
LINE 16
CHAR 16287
ERROR :OBJECT DOES NOT SUPPORT THIS PROPERTY OR MEHOD
CODE 0
URL: FILE://C:/PROGRAM%20 FILES%20(X86)/SDL/SDL%20TRADOS%
20STUDIO/STUDIO5/WELCOME/dropArea/react.min. js
Do you want to continue running script on this page
on ok
4.AN ERROR HAS OCCURRED IN THE SCRIPT ON THE PAGE
LINE 12
CHAR 323
ERROR :'_SECRET _DOM_DOT_USE_YOU_WILL_BE FIRED is null or not an object

CODE 0
URL: FILE://C:/PROGRAM%20 FILES%20(X86)/SDL/SDL%20TRADOS%
20STUDIO/STUDIO5/WELCOME/dropArea/react-dom.min. js
Do you want to continue running script on this page
YES NO
on ok
A

AFTER OPENING TRADO,
Error message;4

Error message 4: Some. You MultiTerm is unable to create the termbase.
appears if I want to save the file shown below:


5. ERROR MESSAGE
INFORMATION
FAILED TO SAVE TARGET CONTENT :CANNOT FIND FILE TYPE DEFINITION WITH ID XLIIFF 1.1-1.2v2.0.0.0

6.I F I WANT TO COVERT AN XLS FILE TO TB FILE IN GLOSSARY CONVERTED HE FOLLOWING MESSAGE IS SHOWN
Problem Event Name: CLR20r3
Problem Signature 01: GlossaryConverter.exe
Problem Signature 02: 4.7.6320.38284
Problem Signature 03: 58fa6889
Problem Signature 04: GlossaryConverter
Problem Signature 05: 4.7.6320.38284
Problem Signature 06: 58fa6889
Problem Signature 07: 530
Problem Signature 08: 22
Problem Signature 09: System.NullReferenceException
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
go.microsoft.com/.../

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtSource: MtServer
at Sdl.Tools.GlossaryConverter.TMO17.Interop.ITermbases.New(String TermbaseName, String Description, String TermbaseDefinitionFile, String TermbaseDestinationFilePath)
at Sdl.MultiTerm.Tools.GlossaryConverter.Filters.TermbaseProxy.CreateLocalTermbase(String path, String termbaseName, String xdtPath)
at Sdl.MultiTerm.Tools.GlossaryConverter.Filters.TermbaseHandler.CreateTermbaseInternal(String path)

Program version 4.7.6320.38284

Windows version: Windows 7, Build 7600, 64 bit (English (United States))

.net versions:
v2.0.50727 2.0.50727.4927 SP2
v3.0 3.0.30729.4926 SP2
v3.5 3.5.30729.4926 SP1
Client 4.5.51209
Full 4.5.51209
Client 4.0.0.0

Excel version: 12.0
Libre/OpenOffice version:

MultiTerm version: MultiTerm 14.0.0.0

<Settings version="3"><Fields><Field><FieldName>comment</FieldName><FieldType>TermField</FieldType><FieldContent>Text</FieldContent><Ignore>false</Ignore></Field><Field><FieldName>de</FieldName><FieldType>Language</FieldType><FieldContent>Language</FieldContent><Ignore>false</Ignore><LanguageCode>DE</LanguageCode></Field><Field><FieldName>en</FieldName><FieldType>Language</FieldType><FieldContent>Language</FieldContent><Ignore>false</Ignore><LanguageCode>EN</LanguageCode></Field></Fields><AlwaysShowFieldsDialog>false</AlwaysShowFieldsDialog><CheckForUpdates>true</CheckForUpdates><PlaySound>false</PlaySound><FastExcelMode>true</FastExcelMode><ExcelTags>true</ExcelTags><ExcelRawMode>false</ExcelRawMode><DefineTermbaseOutputFormat>false</DefineTermbaseOutputFormat><MergeFiles>false</MergeFiles><UseTermbaseTemplate>false</UseTermbaseTemplate><UseMasterTermbase>false</UseMasterTermbase><MergeLanguages>false</MergeLanguages><MergeSubLanguages>false</MergeSubLanguages><MergeEntryNumber>false</MergeEntryNumber><MasterTermbase></MasterTermbase><MergeField></MergeField><TermbaseTemplate></TermbaseTemplate><Synonyms><Type>OneLine</Type><Column></Column><Repeat>false</Repeat><Separator>|</Separator></Synonyms><DefaultGlossaryFormat>Excel 2007 Workbook</DefaultGlossaryFormat><UiLocale>en</UiLocale><UiTheme>Default</UiTheme><SettingsTab>4</SettingsTab><EmptyOutput>false</EmptyOutput><EnforceLibreOffice>false</EnforceLibreOffice></Settings>

10/26/2017 9:41 AM Created Excel instance: 12.0
10/26/2017 9:41 AM Detected Excel 2007 or later, version 12


10/26/2017 9:41 AM Could not find LibreOffice.CalcDocument\CurVer in registry
10/26/2017 9:41 AM Could not find opendocument.CalcDocument\CurVer in registry

 

Error message 5: Some.

You MultiTerm is unable to create the termbase.
appears if I want to save the file shown below:


6.IF I WANT TO CONVERT AN XLS FILE TO TB FILE IN GLOSSARY CONVERTED HE FOLLOWING MESSAGE IS SHOWN
Problem Event Name: CLR20r3
Problem Signature 01: GlossaryConverter.exe
Problem Signature 02: 4.7.6320.38284
Problem Signature 03: 58fa6889
Problem Signature 04: GlossaryConverter
Problem Signature 05: 4.7.6320.38284
Problem Signature 06: 58fa6889
Problem Signature 07: 530
Problem Signature 08: 22
Problem Signature 09: System.NullReferenceException
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
go.microsoft.com/.../

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtSource: MtServer
at Sdl.Tools.GlossaryConverter.TMO17.Interop.ITermbases.New(String TermbaseName, String Description, String TermbaseDefinitionFile, String TermbaseDestinationFilePath)
at Sdl.MultiTerm.Tools.GlossaryConverter.Filters.TermbaseProxy.CreateLocalTermbase(String path, String termbaseName, String xdtPath)
at Sdl.MultiTerm.Tools.GlossaryConverter.Filters.TermbaseHandler.CreateTermbaseInternal(String path)

Program version 4.7.6320.38284

Windows version: Windows 7, Build 7600, 64 bit (English (United States))

.net versions:
v2.0.50727 2.0.50727.4927 SP2
v3.0 3.0.30729.4926 SP2
v3.5 3.5.30729.4926 SP1
Client 4.5.51209
Full 4.5.51209
Client 4.0.0.0

Excel version: 12.0
Libre/OpenOffice version:

MultiTerm version: MultiTerm 14.0.0.0

<Settings version="3"><Fields><Field><FieldName>comment</FieldName><FieldType>TermField</FieldType><FieldContent>Text</FieldContent><Ignore>false</Ignore></Field><Field><FieldName>de</FieldName><FieldType>Language</FieldType><FieldContent>Language</FieldContent><Ignore>false</Ignore><LanguageCode>DE</LanguageCode></Field><Field><FieldName>en</FieldName><FieldType>Language</FieldType><FieldContent>Language</FieldContent><Ignore>false</Ignore><LanguageCode>EN</LanguageCode></Field></Fields><AlwaysShowFieldsDialog>false</AlwaysShowFieldsDialog><CheckForUpdates>true</CheckForUpdates><PlaySound>false</PlaySound><FastExcelMode>true</FastExcelMode><ExcelTags>true</ExcelTags><ExcelRawMode>false</ExcelRawMode><DefineTermbaseOutputFormat>false</DefineTermbaseOutputFormat><MergeFiles>false</MergeFiles><UseTermbaseTemplate>false</UseTermbaseTemplate><UseMasterTermbase>false</UseMasterTermbase><MergeLanguages>false</MergeLanguages><MergeSubLanguages>false</MergeSubLanguages><MergeEntryNumber>false</MergeEntryNumber><MasterTermbase></MasterTermbase><MergeField></MergeField><TermbaseTemplate></TermbaseTemplate><Synonyms><Type>OneLine</Type><Column></Column><Repeat>false</Repeat><Separator>|</Separator></Synonyms><DefaultGlossaryFormat>Excel 2007 Workbook</DefaultGlossaryFormat><UiLocale>en</UiLocale><UiTheme>Default</UiTheme><SettingsTab>4</SettingsTab><EmptyOutput>false</EmptyOutput><EnforceLibreOffice>false</EnforceLibreOffice></Settings>

10/26/2017 9:41 AM Created Excel instance: 12.0
10/26/2017 9:41 AM Detected Excel 2007 or later, version 12


10/26/2017 9:41 AM Could not find LibreOffice.CalcDocument\CurVer in registry
10/26/2017 9:41 AM Could not find opendocument.CalcDocument\CurVer in registry

i am sorry to raise such a host of complaints.However they are very severe and i got stuck up and am loosing big clients.Hence the request for correction interactively in my computer.
Thanks,
L.K.Murthy

  • Hi  

    Unknown said:
    Please arrange to have an interactive session to solve he same

    If you have a support contract then you can log a case for this benefit.  Otherwise you rely on the other users and help from SDL staff in this forum... which may involve some interactive help and may not.  Depends on availability.

    You should have also raised separate threads for each issue as this is very difficult to work through and most users will probably ignore the post as there is no end, and your points are hard to find.  Help others to help you is a good rule in here.

    Unknown said:
    When I want to preview a file in TRADOS, the error message appears as
    “Office Document Error
    An error was encountered while previewing the file. Please check your MS Office installation.’’
    What type of errors are expected in MS Office .How to correct the same?

    It's not errors you have to correct in Word, rather it's how you make use of the preview in Studio.  First of all note the following which applies to the new Word filetype in Studio 2017:

    • Embedded – does not support click to run (the type of installer used with current versions of MS Office)
    • MS Word – supports all including click to run
    • HTML – supports all including click to run

    IMPORTANT: Don't attempt the Embedded Option at all if you need to run the HTML preview as this may prevent the correct functioning of the HTML preview afterwards.

    Your errors are most likely related to these issues above.

    Unknown said:
    2.Error message 2 even before opening windows
    Object ref not set to an instance of an object

    So what does this have to do with Studio or MultiTerm?

    Unknown said:
    3An error whilst parsing the xmlPlese check whether the fileat C:/ WIDGETSETTING IS WELL FORMED
    ..hEXADECIMAL VALUE 0X00 IS AN INVALID CHARACTER.LINE1,POSITION1

    Unless you use the MultiTerm widget then I'd recommend you uninstall it.  It's mostly used by people who don't have Studio or MultiTerm as it gives them access to a corporate terminology database for example.  If you want to use it then try renaming this folder and restart the widget:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL MultiTerm Widget\MultiTerm14\

    Unknown said:
    3.SCRIPT ERROR
    AN ERROR HAS OCCURRED IN THE SCRIPT ON THE PAGE

    It would be more helpful if you told us what you were doing when you saw this.  But it might be related to the weblookup tool if you are using this?

    Unknown said:

    AFTER OPENING TRADO,
    Error message;4

    Error message 4: Some. You MultiTerm is unable to create the termbase.

    Again... more information on just this point please.  But in the meantime try a reset as this cures a multitude of ills.  

    Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

    So the path would become this:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old

    If you can't find this folder then you need to unhide your hidden files/folders:

    www.howtogeek.com/.../

    You may also have to do a MultiTerm reset and it might help. Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart MultiTerm:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm14

    Unknown said:
    5. ERROR MESSAGE
    INFORMATION
    FAILED TO SAVE TARGET CONTENT :CANNOT FIND FILE TYPE DEFINITION WITH ID XLIIFF 1.1-1.2v2.0.0.0

    Where did the file come from?  Is it part of a package?

    Unknown said:
    6.I F I WANT TO COVERT AN XLS FILE TO TB FILE IN GLOSSARY CONVERTED HE FOLLOWING MESSAGE IS SHOWN

    This is an application from the appstore so you are even in the wrong forum here!  Try reading the help under known issues, and also make sure that you have killed every instance of Excel that might be running in the background of your computer when you use this tool.

    I think that was all your issues but it really would be easier if you just split them up into coherent separate posts.

    Paul Filkin | RWS Group

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