groupshare

Question

Hello, I need some help. I am in groupshare and trying to check out my project. I cannot do it since it comes out this answer "you cannot do the check out because you do non have the authority". My translation agency says it's ok! Please help me. 
 Thanks Tina

Paul · Accepted Answer

Hi ROSALIA PROVENZI , 
 
If you are using the credentials they provided you with, and you still get this message then I suggest you speak to your client again and ask them to help you over Skype or something like that. It will help if they can see that you are doing exactly what they instructed you to do.

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