Hello,
I have an issue when trying to set up a project in Studio 2017.
Other colleagues of mine were able to set up a project in Studio 2017 with the same source files. I was able to do do in Studio 2015, yet not in Studio 2017.
I've tried to locate "ICUWrapper.dll' in my computer, and it exists under C:\Program Files (x86)\SDL\SDL Trados Studio\Studio5. I've even tried to reinstall Studio 2017, no luck either.
Stake trace error is hereunder.
Any ideas?
Thanks!
Paul Filkin | RWS Group
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Hello Paul,
Neither uninstall/install nor repair Studio 2017 have it help me, unfortunately. Error message persists...
Could this be a bug?
Paul Filkin | RWS Group
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Hello Paul,
Thank you very much for your response.
We will place a ticket through portal then and see how it goes.
I was getting this error as well when trying to use Simplified Chinese as a source language during import. The import would fail with this as the error message. I was able to get it to work by rolling back my version of SDL Trados Studio 2017 from cumulative update 11 to 5. Now I do not have trouble importing but I would love to use the new version of Trados Studio 2017 SR1 throughout our whole company. Until it is fixed we're stuck on this version.
Hi Paul,
I have the same problem but not able to fix it with folder renaming.
The portal you suggested to log a case provides no option to submit a case nor live chat.
I selected "If you do not have an active support contract and would like to contact support for issues other than installation and licensing then you can purchase a support contract here." and was led to
oos.sdl.com/.../quoterequest.aspx
Once the "technical support, but I do not have a Premium Software Maintenance Contract." box was selected, the "Submit" button is grayed out.
The only option is to use "If you require Technical Support for our products please visit our Online Support Centre", which led me back to here.
This error message shows with each key stroke that really cause big trouble for work. Is there other resource I can turn to? Thanks you.
Lydia Simplicio | RWS Group
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