.sdlrpx.wsxz format conflict between Studio 2015 and 2017

Hi,

 

I'm experiencing some troubles, as apparently Studio 2017 creates return packages with the following format: .sdlrpx.wsxz

Studio 2015 only creates return packages in .sdlrpx, which is the format the client wants.

Are there any solutions to make sure to have return packages with Studio 2017 in .sdlrpx?

 

Thanks for your inputs!

Parents
  • Hi Roberta Bogni (RobertaBogni) ,

    Please confirm if the client send you a WorldServer project package file (.wsxz).

    If the project was created like a WorldServer Project Packages, the return Package will have the same extention.

    If your client want a return package with the extension .sdlrpx, he need to send you a project with the extension .sdlppx

    Wish you a great day.

    Best regards,
    Ana-Maria Matefi

    Ana-Maria Matefi | RWS Group

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  • Hi Ana-Maria,

    Thanks for your answer. The packages we normally receive are all .WSXZ, but are created (and have to be returned) through Studio 2015.
    The translator who took care of this project worked with Studio 2017, whose return packages seem to always have the format .sdlrpx.wsxz (e.g. Request_2016_000287_fr_FR_20160119_174138.sdlppx.wsxz). What we need to obtain from our translators is always and only a return package .sdlppx (e.g. Request_2016_000287_fr_FR_20160119_174138.sdlppx)
    Is there any chance to obtain so from Studio 2017?

    Thanks again!

    Roberta
  • ,

    If your Translator haw a Freelance version, will not be able to create a package (.sdlppx) only a return package, means a .sdlrpx. Only with the Professional version we can create packages.

    If the package was made with the WorldServer extension, the return package will be with the same extension. Please see in the article below:
    producthelp.sdl.com/.../Retur_TR_WorldServer.htm

    Best regards,
    Ana-Maria Matefi

    Ana-Maria Matefi | RWS Group

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  • Hi again Ana-Maria,

    The problem here is that:
    1) The client sends a .WSXZ format packet, which is never an issue.
    2) The translator works on it, and sends back to us a return package, as usual. The difference now is that the translator changed from 2015 to 2017 Studio version, and the format of his return packages seems to now be .sdlrpx.wsxz (and not any more simply .sdlrpx), which creates problems to us when uploading it to our platform.

    Could you please confirm this is a peculiarity of the version 2017? Can we do anything in Studio 2017 to also create return packages with the old format (only .sdlrpx)?

    Thanks,

    Roberta
  • Hi  

    Unknown said:
    1) The client sends a .WSXZ format packet, which is never an issue.
    2) The translator works on it, and sends back to us a return package, as usual. The difference now is that the translator changed from 2015 to 2017 Studio version, and the format of his return packages seems to now be .sdlrpx.wsxz (and not any more simply .sdlrpx), which creates problems to us when uploading it to our platform.

    The format of a return package from Studio 2015 and earlier has always been this way.  I just tested a package in Studio 2015 and see this:

    I recall there being a bug in a much older version that actually named the package *.SDLRPX and didn't add the correct extension and this caused problems for WorldServer users because WorldServer expects to see WSXZ at the end.

    Please double check that you are not doing anything different.  If you send a package from Studio it then it will always come back with the SDLRPX extension.  But if you send a package from WorldServer, and not through Studio first, then it will always have a WSXZ extension.

    This article might be helpful:

    https://multifarious.filkin.com/2012/12/17/working-with-packages/

    If you don't agree with any of this then perhaps we can set up a quick call and you can show me?

    Paul Filkin | RWS Group

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  • Check the INTERNAL CONTENT of the package (it's notoriously known that it's a simple ZIP file, so use your favorite archiver like WinZip, WinRAR, etc. to look inside the package) and see immediately what format it is.

    It's not uncommon that translators do weird things like manually changing/adding extensions in a (clueless) attempts to deliver the format they were asked to... :-\
    So I'm wondering if the translator simply didn't (cluelessly) save as "blabla.sdlrpx" in a hope to "save as SDLRPX package", but Studio correctly added the proper "wsxz" extension because the REAL format of the package is - and MUST BE! - corresponding to the source package format.

    If you put WorldServer package (wsxz) IN Studio, you only get WorldServer package (wsxz) OUT of Studio.
    If you put Studio package (sdlppx) IN Studio, you only get Studio package (sdlrpx) OUT of Studio.
    Nothing else. No matter what extension you manually put in the filename.

    https://docs.sdl.com/LiveContent/content/en-US/SDL%20Trados%20Studio%20Help-v4/GUID-CA8BAE09-94E5-42E0-816A-2460F98447BD

  • Aha, I see... if Studio 2015 creates these "double extensions", then I bet the "problem" is the damned Windows 'hide extensions for known file types' feature :(
    People have no clue that they are not seeing the real extension, but actually a part of filename...

    Inventor of this "feature" should burn in hell forever... this "feature" is heavily exploited by malware - people think they are opening a DOCX file, while in fact they are launching a program...
  • Unknown said:
    Aha, I see... if Studio 2015 creates these "double extensions", then I bet the "problem" is the damned Windows 'hide extensions for known file types' feature :(
    People have no clue that they are not seeing the real extension, but actually a part of filename...

    That's a very good point Evzen... many users work without showing the extensions so this could easily be a project manager just not seeing the real extension.

    Unknown said:
    Inventor of this "feature" should burn in hell forever...

    Perhaps a little harsh ;-)

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

Reply
  • Unknown said:
    Aha, I see... if Studio 2015 creates these "double extensions", then I bet the "problem" is the damned Windows 'hide extensions for known file types' feature :(
    People have no clue that they are not seeing the real extension, but actually a part of filename...

    That's a very good point Evzen... many users work without showing the extensions so this could easily be a project manager just not seeing the real extension.

    Unknown said:
    Inventor of this "feature" should burn in hell forever...

    Perhaps a little harsh ;-)

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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