Problem reopening Termbase in Studio 2017 Freelance

Question

Hello. I have encountered following problem: After exporting one translated file from the project I tried to reopen the file again in editor and then I have received this message: "This termbase has been created with an older version of MultiTerm and needs to be updated". When I click Yes, the same message appears in Error popup window and the termbase does not open. Any idea what's wrong?

Alison Field · Answer

Hi Michal, 
 
Try removing the termbase from your termbase list in Project settings. Close then re-open project settings and re-add your termbase. 
 
If that doesn't work, try reorganising your termbase in MultiTerm. This is done by opening the termbase in MultiTerm (let it update first if you haven't opened MultiTerm for a while), click on Termbase Management bottom left then select Reorganise in the top toolbar. Click through the Wizard (OK > Next > Finish > Close) then close MultiTerm 
 
It's useful to open MultiTerm periodically to allow it to install the latest updates. 
 
A Windows repair of all SDL components may help, as follows... 
 
Close all SDL applications. 
 
Open the Control Panel: 
 
Windows Vista/7: Start > Control Panel > Programs > Programs and Features. 
Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program. 
Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features. 
Click/highlight the relevant SDL product from the list (e.g. SDL Trados MultiTerm 2017 SR1 Desktop) and click Repair. 
 
Restart Studio/MultiTerm. 
 
I repair all 4 components of MultiTerm periodically - Desktop, Core, Convert and Word Integration. Then I repair Studio. It's worth the time it takes, especially after a Windows automatic update. 
 
Hope this helps, 
All the best, 
Alison 
 
Hope this makes sense, I'm rushing...

Paul · Answer

Hi Michal Souček , 
 
In addition to what Ali suggested you could try recreating the termbase as suggested in this article: 
 
 gateway.sdl.com/.../communityknowledge 
 
After doing that make sure your version of Studio and MultiTerm are fully compatible: 
 
SDL Trados Studio 2017 SR1 - 14.1.6413.8 
SDL MultiTerm 2017 SR1 - 14.1.2471.5

Paul · Answer

Michal Souček , 
 
You have a Studio licence so this means you have MultiTerm in your account. Just download and install it.

Alison Field · Answer

PS: Having created the glossary with Glossary Converter probably explains why you're getting the error message. Would that be so, Paul ?

Paul · Answer

Unknown said: PS: Having created the glossary with Glossary Converter probably explains why you're getting the error message. Would that be so, 
 Hi Alison Field 
 I don't think so. I use this all the time and don't see this message. I think it's probably something else. If this doesn't happen with every termbase I'd recreate the termbase as per the KB article... or using the Glossary Converter ;-) Perhaps just make sure you have the latest version of the Glossary Converter too as it was updated a couple of times recently.

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Problem reopening Termbase in Studio 2017 Freelance