Hi everyone, 

I'm hoping you can help shed some light on an issue I have, as there is a recurring problem my client and I are trying to resolve.

The structure of my workflow for a specific account is roughly as follows:

Client Y asks Agency X to revise a file Client Y sent out to be translated. Agency X assigns me the task. They send me the following files:

tasks_XXXXXXXX.wsxz
XXXXXXXXX.sdlrpx

But I can't perform the revision. I can't open the return package because I didn't create the project and the .wsxz file is the original package sent to the translator, but assigned to me, so it doesn't contain the translation I am to revise.

My PM colleague has noted that other translators have no problem with revising with this workflow, so I'm at a loss. Am I incorrect in thinking that I cannot open a return package plus a World Server package for review? Or is there something I am doing wrong?

Thanks in advance!