WebLookUp plug-in makes Studio 2017 crash

Hello everyone,
Just wanted to check if anyone is having the same issue. I installed the WebLookUp plug-in from the SDL store both on a laptop and a desktop. Studio 2017 started to crash frequently or just closed all of a sudden in both machines. I disabled the plug-in and the problem disappeared totally.
Really disappointing. The issue didn't appear in Studio 2014 with the same plug-in. (I installed the correct version of the plug-in in Studio 2017, made sure of that.)

Parents
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    Did you install the latest version from the app store?
    If so, please check the security settings in your Internet settings (via control panel) and switch off scripting in your Internet Explorer (the version you've chosen in WebLookUp).
    In case you are viewing web pages like Linguee, where a lot of adds show up, when you do not have an account there and are not logged in, create an account and login to stop the adds popping up.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

Reply
  •  

    Did you install the latest version from the app store?
    If so, please check the security settings in your Internet settings (via control panel) and switch off scripting in your Internet Explorer (the version you've chosen in WebLookUp).
    In case you are viewing web pages like Linguee, where a lot of adds show up, when you do not have an account there and are not logged in, create an account and login to stop the adds popping up.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

Children