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Studio crash: The number is added to target file in project folder

Frantisek Spicak

Hi,

we experience from time to time weird issue. After Studio unexpectedly crashes 6 digit number is added to target sdlxliff file name in projects folder. 

Here are symptoms we can tell so far

- it only started after we upgraded to 2017

- The file name in Studio does not change.
- So far, it has affected .xlf and .docx file types.
- It does not affect all files in the project.
- We do not know when the issue happens.

As a result:

- the file cannot be opened for processing in Studio.
- the file cannot be saved.
- The message "The file at location xxx does not exist!" is displayed.

We are using Studio Client 2017 CU7. GroupShare is 2015 

thanks and regards,

Fana
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  • 0 in reply to Paul
    Hi Paul,
    thank you for valuable information. I already logged support incident, but as SDL support cannot reproduce it, they simply cannot help. We cannot reproduce it every time, either! It is very weird and tricky situation. Therefore i raised the question here with hope someone from community faced or experienced something similar, if not exactly same. That's i think the community is good for and it is the purpose of it, share experiences...

    I would like to stress it one more time, we are using SDL Trados/Studio since beginning and it only started after we upgraded to Studio 2017! That might be hint.

    Thanks for understanding and regards,
    Fana
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