Trial version

Question

Good morning! 
 I have a doubt regarding the trial/full version of Trados 2017. 
 I bought a license for Trados 2017, but when I activate it, I can see that I am using the trial version, and that I have around 20 days remaining. 
 As I purchased a full version license, I wanted to understand if after the 20 days I will be able to use it, or if I installed the wrong version. 
 Thanks!

Lydia Simplicio · Answer

Hello Jacques Reynaud (JacquesReynaud) , 
 I see that you have currently Studio 2015 in youer account and have not processed the 2017 upgrade in your account yet. 
 So simply log in to your SDL account and click on the Licenses TAB and then again where it says- 
 
 Once you have followed the onscreen instructions, you will then see a new 2017 activation code, that you will use to activate your current 2017 TRIAL version. 
 For more information, please see the following- 
 https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/1333.i-have-downloaded-and-installed-my-studio-2017-software-how-do-i-activate-my-software 
 
 If you have any further questions- please let me know.

Ana-Loredana Gabur · Answer

Hi Jacques Reynaud 
 
You can continue using the trial version for the remaining 20 days, and then at the end of these 20 days just need to add the activation code. 
Your activation code is under your SDL account - Products&Plans - Licenses. 
 
If you wish to use the purchased version and not the trial, you can add the activation code anytime, even sooner that the 20 days. When opening Studio , on the first page where it says you have x days remaining click on activate now and add the activation code from your SDL account. 
 
If you experience any difficulties with your activation code, please don't hesitate to contact our licesing department - gateway.sdl.com/webtocase 
 
BR 
Loredana

Trados Studio > 1. Trados Studio

Trial version