Hi Paul,

Sorry, you're right.

I could open Studio with a groupshare link I received by email for a job (Open project '20171219_Airbnb Code of Ethics' in Studio).

When I try to open Studio with a doble click or "open" in the menu (right click) on my desktop, it just doesn't happen anything.

(SDL Multiterm opens normally.)

I hope this helps to understand my problem.

Thank you, and tell me if you need more information.

Perrine

Dear perrine daucher,

In case Paul does not see your post for a while, please try the following while you are waiting:

You can get free help with licensing or installation issues that are preventing you from working, pretty fast:

Fill in the form here:

installation and licensing help

Select 'installation' from the 'Case type' dropdown and give your correct email address so that they can contact you.

Hopefully they may be able to find out what is wrong with your installation of Studio.

All the best,

Alison

Dear perrine daucher,

In case Paul does not see your post for a while, please try the following while you are waiting:

You can get free help with licensing or installation issues that are preventing you from working, pretty fast:

Fill in the form here:

installation and licensing help

Select 'installation' from the 'Case type' dropdown and give your correct email address so that they can contact you.

Hopefully they may be able to find out what is wrong with your installation of Studio.

All the best,

Alison