ISSUES WITH THE TRANSLATION MEMORY

Hi there, the support assistant invited me to write here my problem so here it is: when I try to translate a document with Studio, once I select the source and target languages I'm stuck and can't move on. I can't add a translation memory neither click "ok" and proceed witouth a translation memory. I've downloaded the latest version of Studio and I've also restored it, but nothing has changed.

Is there anyone who has or had the same problem?

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