Studio 2017: Termbase Viewer Popping Up Randomly, Exact Matches Not Propagating

Versions
SDL Trados Studio 2017 SR1 - 14.1.10009.15268
SDL MultiTerm 2017 SR1 - 14.1.2471.5

Windows 10

Ok, there are multiple screwy issues going on after upgrading from 2015 freelance to 2017

#1a

First, after clicking F3 to do a concordance search on a term or phrase, when I attempt to cut (Ctrl+C) & paste (Ctrl + V) the bit I want out of the Concordance Search window, the Termbase Viewer window pops up, as if I have hit the shortcut key for adding a term. In my shortcuts, this action is Ctrl + Backspace, so I don't know why this is popping up. This also happens when I try to Bold, Underline, or Italicize anything.

#1b
Studio gets stuck in a loop where it will ask if I want to edit the term from aforementioned popped-up window, then any choice other than Yes (X, Cancel etc.) brings the prompt back up repeatedly and my only option is to End Task from Program Manager or continue clicking Yes and adding terms into the base with blank counterparts (since it's only adding the section I originally highlighted in the Concordance Window).

# 2
Despite checking all my settings, exact and fuzzy matches are not auto-propagating. I ran the same file through 2015 and got several exact and fuzzy matches. My settings should all be the same because I loaded my user current profile when I began the the 2017 install.

#3
The Viewer window seems to default to Fragment Matches, whatever those are. After I manually switch to the Concordance Search tab, I can see exact and fuzzy matches that are not being propagated (See #2). When I try to cut and paste them into the Target, the Termbase Viewer window pops up (See # 1a).

  • Hi ,

    I note you said you used your 2015 profile in 2017. I'd recommend you start with a clean slate when you move between major versions. There may be problems, or differences between the versions and you are potentially introducing legacy issues into a new product. Rather than try to figure out what's happenning with each of these please do a reset and see whether this changes things for you.

    Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

    So the path would become this:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old

    If you can't find this folder then you need to unhide your hidden files/folders:

    www.howtogeek.com/.../
    Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

    So the path would become this:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old

    If you can't find this folder then you need to unhide your hidden files/folders:

    www.howtogeek.com/.../

    Paul Filkin | RWS Group

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  • Paul, thank you as always, for your help!
    This seems to have done the trick, although now I have to re-do all of my keyboard shortcuts and other settings tweaks by hand.