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Hello all,
When I received the message that Studio 2019 was on presale, I've immediately made the purchase (as usual when there's an upgrade). So far so good. After my payment was accepted, I received a message stating the following (copied and pasted)
"Upgrades
Your upgrade licenses are now available to be activated in Licenses. Please visit the SDL Account area of our website to access Licenses, and follow the instructions."
Being eager to try the "new toy", I went to my account to "follow the instructions" but there I can only see my existing Studio 2017 licence. So, was this a generic message and isn't there an upgrade readily available despite what is stated (in which case it would have been better not to send it as it is confusing) — or did something go wrong and wasn't my order processed correctly? An explanation "like for a 3-year old" would be appreciated.
Kind regards,
Francis
