How to fix unexpected error> Dependency file not found

I have tried to read about the same topic in previous discussions, but it seems somehow different. I have been working on the same file for months, but suddenly this message appears when I tried to open the file. But I received the package from the client. Thus, I don't have any source file in my laptop. This is the first time I have this kind of issue even if I have worked on SDL flawlessly for around 4 years.

I can't even open the file and TM seems to be empty. I don't want to lose my translation which is almost finished.

Is there any way I can recover the file or fix this kind of error?

Generated Image Alt-Text
[edited by: Trados AI at 7:17 PM (GMT 0) on 28 Feb 2024]

Translate

Rate translation

Suggest better translation

Moderator UI

Thread Subject & Description
How to fix unexpected error> Dependency file not found I have tried to read about the same topic in previous discussions, but it seems somehow different. I have been working on the same file for months, but suddenly this message appears when I tried to open the file. But I received the package from the client. Thus, I don't have any source file in my laptop. This is the first time I have this kind of issue even if I have worked on SDL flawlessly for around 4 years. I can't even open the file and TM seems to be empty. I don't want to lose my translation which is almost finished. Is there any way I can recover the file or fix this kind of error? https://community.rws.com/cfs-file/__key/communityserver-discussions-components-files/90/Dependency-File-not-Found-1.jpg https://community.rws.com/cfs-file/__key/communityserver-discussions-components-files/90/Dependency-File-not-Found-2.jpg
Get AI Suggestion

AI Reply

Accept answer Reject Answer

Parents

0 Paul over 7 years ago

Hi Premmanat Tansri

It looks as though the original source file is no longer where it was, or perhaps the temp file created while you work on it, and this is causing the issue for you. Maybe some security software can "cleaned up" these files while Studio was open.

Your solution might be to take the sdlxliff file you worked on and create a new project with it. Or create a TM from the translated sdlxliff and recreate the project, then pretranslate from the TM to get back to where you were. If you have the professional version you could use Perfect Match to recover your work which would be better.

Paul Filkin | RWS Group

________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Reject Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate

Reply

0 Paul over 7 years ago

Hi Premmanat Tansri

It looks as though the original source file is no longer where it was, or perhaps the temp file created while you work on it, and this is causing the issue for you. Maybe some security software can "cleaned up" these files while Studio was open.

Your solution might be to take the sdlxliff file you worked on and create a new project with it. Or create a TM from the translated sdlxliff and recreate the project, then pretranslate from the TM to get back to where you were. If you have the professional version you could use Perfect Match to recover your work which would be better.

Paul Filkin | RWS Group

________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Reject Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate

Children

0 Premmanat Tansri over 7 years ago in reply to Paul

Thanks for your answer. I use SDL Trados Freelance Plus 2014. The thing is I don't create the package from the original source but received it from an agency.

How can I create a new project with the current sdlxliff file or create a TM from the translated sdlxliff?
I can't do anything with it.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Paul over 7 years ago in reply to Premmanat Tansri

Hi Premmanat Tansri ,

You should be able to open the folder where the project is located in your computer. Browse to the target language folder and you'll find the fully translated SDLXLIFF file in there. Just treat this as a translatable file and create a new project with it.

To create a TM from it you just create a new TM and then import the SDLXLIFF into it.

Paul Filkin | RWS Group

________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Reject Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Premmanat Tansri over 7 years ago in reply to Paul

Hi Paul,

I tried to create a new project with SDLXLIFF file for target language but still got error.

Generated Image Alt-Text
[edited by: Trados AI at 7:17 PM (GMT 0) on 28 Feb 2024]
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Paul over 7 years ago in reply to Premmanat Tansri

Hi Premmanat Tansri ,

Are you able to share the SDLXLIFF file with me? If you are please send it to pfilkin@sdl.com

Paul Filkin | RWS Group

________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Premmanat Tansri over 7 years ago in reply to Paul

Hi Paul,

I sent you the file. Maybe you received it already.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Paul over 7 years ago in reply to Premmanat Tansri

Hi Premmanat Tansri ,

Thank you, I have done. Unfortunately I have been unable to recover this file as there seems to be a problem with the sdlxliff itself. I have managed to recover the contents into an SDLTM however. So this is what I did and I will send the files when they finish upgrading this morning:

- created a TM containing only thoses segments you translated
- created a separateTM where source equalled target in your file

The idea being you can take the original package from your customer and then do this:

1. Recreate the initial project
2. Add both TMs I send you
3. Penalise the TM where source equals target so you don't get 100% matches for the results
4. Pretranslate the project to get all your translated segments back
5. Review the source equals target results and confirm as necessary as some probably need to stay, others not

I hope this helps you progress the work. Sorry I could not do more than this.

Paul Filkin | RWS Group

________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Reject Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Alexandra Beisl over 5 years ago in reply to Paul

Hi Paul

I migrated over to a new PC today with installing Studio 2019 SR2 for the first time and all of a sudden this problem crops up on every single project, although the anti virus is set to not remove temporary windows files. However, when working on the projects in Studio 2017, I do not seem to encounter these problems. Any suggestions? Today was not too bad as we were talking smallish projects, but when the next big project with 100 files or so beckons, this will be a major issue. I have researched this online and so far no satisfactory solutions seem to exist. Thanks! for your suggestions

Alexandra
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Paul over 5 years ago in reply to Alexandra Beisl

Alexandra Beisl

Does this happen with new projects you create or only existing projects?

You have 2017 and 2019 installed on the same new computer and the projects that won't open in 2019 will open in 2017?

Paul Filkin | RWS Group

________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Alexandra Beisl over 5 years ago in reply to Paul

Dear Paul

thanks for your message. I have both 2017 and 2019 installed on the new computer. On the old computer from which I migrated, I only had Studio 2017 and never came acerror.xlsxross this problem. Anti Virus is set up NOT to delete temporary windows files. I cannot say 100% if 2017 on the new computer would have behaved differently, as I only set up the project there new to see if it behaved and then quickly finished it (re-creating a problem between two different software versions is always tricky at the best of times, as all sorts of things could influence it in the background). But today I had a new issue in 2019 when running a verification report which I have never come across in 2017 (see file attached). Now correct me, if I am wrong: But isn't 2019 supposed to be more stable than 2017, especially 2019 SR2, which I am running? But so far it has only caused me problems, so I am tempted to switch back to 2017 entirely, which is not the idea really.

Thanks

Alexandra
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate
0 Jerzy Czopik over 5 years ago in reply to Alexandra Beisl

Beside the anti-virus, do you use or have installed any optimization software? For example from the manufacturer of your PC? These tools tend to do the same - deleting content from tmp folder.

Issues with Studio on a fresh installed, clean new PC are likely caused by another software, interfering with Studio. This might be the anti virus, but also programs for PC optimization (which IMO do nothing but providing money to their vendors), not fully actualized drivers and so on. There can be so many reasons, that a diagnostic via forum is not possible. Also add-ons for Studio may cause problems.

_________________________________________________________

When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Share
Documentation Survey: help us offer you better documentation! Translate

Trados Studio > 1. Trados Studio

How to fix unexpected error> Dependency file not found