Deleting/editing TM segments from the editor not working

Question

I regularly amend or delete segments from our TMs whilst translating, from either the context search or match interfaces. 
 This has mostly stopped working (I think since we upgrated from Studio 2017 to Studio 2017 SR1). As far as I can tell, it seems only to allow me to do it when I am the author or latest amender of the segment. If the segment was produced by a colleague, it fails. No error message is given, but the change is not taken into account. 
 This happens on all our memories, some of which have passwords and others not. I can still edit segments via the maintenance interface. 
 Does anyone have any idea how to fix this?

Jesse Good · Accepted Answer

Hi William 
 
Before trying Alison's approach, I recommend disabling "Lookahead" and seeing if that helps: 
1. Go to File, and select Options. 
2. In the Options dialog, in the navigation tree, expand Editor. 
3. Select Automation. 
4. Under Translation Memory, clear the Enable LookAhead checkbox.

Alison Field · Answer

Hi William Setters 
 Firstly, make sure your version of MultiTerm is also up to date. To do this, if you have automatic updates set, just open MultiTerm and accept any update offered. If you don't have automatic updates, set, go to Help > Check for Updates. 
 Then, take a look here: 
 Repairing your installation of SDL Trados Studio 
 Performing the first suggestion, a Windows Repair, is helpful with any heavy-duty software, especially after a Windows update. It should always be possible to run a Windows Repair. You may need an extra/different click somewhere (at the 'Small icons' step?) to get you via Control Panel to the right screen. It depends on how your UI is set up. You can always find Control panel by typing it into the search box next to the Windows button bottom left of your screen, then follow the instructions on the above link. 
 Regarding the 'reset' suggestion... Before you delete or rename settings files, first save your user profile settings via File > Setup > Manage User profiles > Export... (there is always the slight chance that they are causing the problem but then you can do it all again without importing your profile settings). When you've finished the 'reset' process, you can use the same path to import your profile settings. 
 If these suggestions don't help, post here and we'll look for another solution. 
 All the best, 
 Alison

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Deleting/editing TM segments from the editor not working