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SDL Multiterm shutting down when I make a correction

Yvonne Burkhard

I created a new term base and now I'm changing a few of the translations. Everytime I edit an existing term the termbase takes for ever when saving it and eventually shuts down. When I reopen it, the term is changed/saved, but this just takes too long for me to edit terms. Im using SDL Multiterm 2017. Should I reinstall it maybe?

 

Yvonne
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    Is your version of MultiTerm and your version of Studio fully updated, i.e. the latest version, in each case? 
    Please try running a Windows Repair of MultiTerm - and then of Studio - via Control Panel.
    1. Close all SDL applications.
    2. Open the Control Panel:
      • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
      • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
      • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features.
    3. Click/highlight the relevant SDL product from the list (e.g. SDL Trados MultiTerm 2017 SR1 Desktop) and click Repair.
    4. Restart Studio/MultiTerm.
    I actually repair all 4 components of MultiTerm periodically - Desktop, Core, Convert and Word Integration. Then I repair Studio. It's worth the time it takes, especially after a Windows automatic update.
    Also, do you know how to reorganise a termbase? Studio and MultiTerm normally prompt for this if it's required when the affected termbase is in use. Periodically reorganising helps the termbase run more smoothly.
    This is done by opening the termbase in MultiTerm (let it update first if you haven't opened MultiTerm for a while), click on Termbase Management bottom left then select Reorganise in the top toolbar. Click through the Wizard (OK > Next > Finish > Close) then close MultiTerm.
    If these suggestions don't help, try reinstalling.
    If that does not work, you can then get free help with licensing and installation issues that are preventing you from working, pretty fast: 
    Fill in the form here: 
    Select 'installation' from the 'Case type' dropdown and give your correct email address so that they can contact you.
    Alison ;-)
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  • 0
    Is your version of MultiTerm and your version of Studio fully updated, i.e. the latest version, in each case? 
    Please try running a Windows Repair of MultiTerm - and then of Studio - via Control Panel.
    1. Close all SDL applications.
    2. Open the Control Panel:
      • Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
      • Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
      • Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features.
    3. Click/highlight the relevant SDL product from the list (e.g. SDL Trados MultiTerm 2017 SR1 Desktop) and click Repair.
    4. Restart Studio/MultiTerm.
    I actually repair all 4 components of MultiTerm periodically - Desktop, Core, Convert and Word Integration. Then I repair Studio. It's worth the time it takes, especially after a Windows automatic update.
    Also, do you know how to reorganise a termbase? Studio and MultiTerm normally prompt for this if it's required when the affected termbase is in use. Periodically reorganising helps the termbase run more smoothly.
    This is done by opening the termbase in MultiTerm (let it update first if you haven't opened MultiTerm for a while), click on Termbase Management bottom left then select Reorganise in the top toolbar. Click through the Wizard (OK > Next > Finish > Close) then close MultiTerm.
    If these suggestions don't help, try reinstalling.
    If that does not work, you can then get free help with licensing and installation issues that are preventing you from working, pretty fast: 
    Fill in the form here: 
    Select 'installation' from the 'Case type' dropdown and give your correct email address so that they can contact you.
    Alison ;-)
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