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Unknown Error when trying to save a terminus

Giovanni Scalisi

 I'm having problems when trying to save a terminus in the MultiTerm window, which I keep open in the Editor while translating. I use Studio 2019.

 and Windows 10. Here the error details:

<SDLErrorDetails time="13.08.2018 16:18:03">
  <ErrorMessage>
Unknown Error</ErrorMessage>
  <Exception>
    <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Entry</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[   bei Sdl.MultiTerm.TMO.Interop.EntryClass.Save()
   bei Sdl.MultiTerm.Client.UI.Viewer.ScriptingHost.SaveEntry(String content)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>15.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>15.0.0.29074</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1031</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>FUTURAGS\Gio</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>FUTURAGS</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>8326368 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
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  • 0 in reply to Paul
    Hi Paul, I installed SDLMultiTermDesktop2019_28471 on August 3, 2018. So, I guess this is the latest version. Anyway, after clicking on "Auf Updates prüfen" ("Check for Updates") nothing happens.
  • 0 in reply to Giovanni Scalisi
    Hi

    Try changing the multiterm layout and then add your terms.

    Paul Filkin | RWS Group

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  • 0 in reply to Paul
    Ok, I changed from 'Flag Layout' to 'Default Layout'. If I still get this error I'll let you know. Btw, with the default layout I don't need to save the new term because it's automatic and therefore much simpler. I didn't know that.
  • 0 in reply to Paul

    Hi Paul,

    generally, changing the multiterm layout works well, but now I received a new error. Can you help me?

    <SDLErrorDetails time="17.08.2018 13:34:26">
      <ErrorMessage>Eintrag ist nicht gesperrt.</ErrorMessage>
      <Exception>
        <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <ErrorCode>-2147220989</ErrorCode>
        <HelpLink />
        <Source>MtTermbase</Source>
        <HResult>-2147220989</HResult>
        <StackTrace><![CDATA[   bei Sdl.MultiTerm.TMO.Interop.EntryClass.LockEntry(MtLockingState LockState)
       bei Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.UpdateConcept(String entryXml)
       bei Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.AddAndEditStart(String source, String target)
       bei Sdl.MultiTerm.Client.MiniEditor.MiniEditorControl.AddAndEditTerm(TermbaseStatus activeTermbase, ITermHit term, String newSource, String newTarget)
       bei Sdl.MultiTerm.Client.MiniEditor.MiniEditor.AddAndEditTerm(TermbaseStatus activeTermbase, ITermHit term, String newSource, String newTarget)
       bei Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.AddAndEditTerm(ITermbaseInfo termbaseInfo, ITermHit term, String source, String target)
       bei Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.AddAndEditTerm(ITerminologyProvider termbase, ITermHit term, String source, String target)
       bei Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.TerminologyProviderViewerAddAndEditTerm(ITerminologyProvider termbase, ITermHit term, String source, String target)
       bei Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.AddAndEditTerm(ITerminologyProvider termbase, ITermHit term, String source, String target)
       bei Sdl.TranslationStudio.Editor.Terminology.EditorTermbaseUtils.AddTerm(IEditorService editorService, ITranslatableDocument translatableDocument, String sourceText, String targetText)
       bei Sdl.TranslationStudio.Editor.Terminology.Actions.AbstractAddNewTermAction.AddTerm()
       bei Sdl.TranslationStudio.Editor.Terminology.Actions.AddNewTerm.Execute()
       bei Sdl.Desktop.Platform.Implementation.CommandBars.StaticAction.Execute()
       bei Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.<>c__DisplayClass30_0.<ExecuteAction>b__0()
       bei Sdl.Desktop.Platform.Implementation.Services.Log.Resources(Object message, Action action)
       bei Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)
       bei Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteActionForShortcut(Keys shortcut)
       bei Sdl.Desktop.Platform.WinForms.StudioWindowForm.OnKeyDown(KeyEventArgs e)
       bei System.Windows.Forms.Control.ProcessKeyEventArgs(Message& m)
       bei System.Windows.Forms.Form.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyPreview(Message& m)
       bei System.Windows.Forms.Control.ProcessKeyMessage(Message& m)
       bei System.Windows.Forms.Control.WmKeyChar(Message& m)
       bei System.Windows.Forms.Control.WndProc(Message& m)
       bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
       bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
       bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
      </Exception>
      <Environment>
        <ProductName>SDL Trados Studio</ProductName>
        <ProductVersion>15.0.0.0</ProductVersion>
        <EntryAssemblyFileVersion>15.0.0.29074</EntryAssemblyFileVersion>
        <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
        <ServicePack>NULL</ServicePack>
        <OperatingSystemLanguage>1031</OperatingSystemLanguage>
        <CodePage>1252</CodePage>
        <LoggedOnUser>FUTURAGS\Gio</LoggedOnUser>
        <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
        <ComputerName>FUTURAGS</ComputerName>
        <ConnectedToNetwork>True</ConnectedToNetwork>
        <PhysicalMemory>8326368 MB</PhysicalMemory>
      </Environment>
    </SDLErrorDetails>