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Error message appearing when opening a package, project or file in Trados Studio 2015

Willem van den Bos

I cannot open files with Trados Studio 2015. I get the following error message (on my German system): Der Typeninitialisierer für “Sdl.LanguagePlatform.TranslationMemoryImpl.API” hat eine Ausnahme verursacht. (1 Fehler, 0 Warnungen). What can I do about this?
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    Hi 

    First, have you tried all the options that are listed here:

    ...have you tried a Windows Repair of Studio via Control Panel? Instructions of how to do this, plus other ways to reset your Studio/MultiTerm setup, are given here:
     
     
    Performing the first suggestion, a Windows Repair, is helpful with any heavy-duty software, especially after a Windows update. It should always be possible to run a Windows Repair. You may need an extra/different click somewhere (at the 'Small icons' step for example) to get you via Control Panel to the right screen. It depends on how your User Interface is set up. You can also find Control Panel by typing it into the 'Type here to search' box next to the Windows button bottom left of your screen. Then follow the instructions on the above link. 
     
    Regarding the 'reset' suggestion on the above page... Before you delete or rename settings files, first save your user profile settings via File > Setup > Manage User profiles > Export... (there is always the slight chance that they are causing the problem but then you can do it all again without importing your profile settings). When you've finished the 'reset' process, you can use the same path to import your profile settings.
     
    If these suggestions don't help, try reinstalling.
     
    If that does not work, you can then get free help with licensing and installation issues that are preventing you from working, pretty fast:
     
    Fill in the form here:
     
     
    Select 'installation' from the 'Case type' dropdown and give your correct email address so that they can contact you.
     
    I hope that you can find a solution in amongst all of the above!
     
    Alison ;-)