Studio 2019 crashed out of the blue

Hello everybody,

this morning Studio crashed in the middle of my work. I could not record the error message, because it lasted only a couple of seconds. I raised a ticket with support. I am copying the message, so if they find a solution/reason I can share it with you. Maybe you are interested, if you got the same issue.

Regards, Angelo


Hello, this morning, when I was working, Studio crashed almost without warning. There was a message for a few seconds, that I could not copy and then out it was. In the log file I found this:

FATAL [2018-08-28 07:57:07,244] Sdl.Desktop.Platform.UnhandledException - A generic error occurred in GDI+.

System.Runtime.InteropServices.ExternalException (0x80004005): A generic error occurred in GDI+.

   at System.Drawing.Graphics.CheckErrorStatus(Int32 status)

   at System.Drawing.Graphics.FillRectangle(Brush brush, Int32 x, Int32 y, Int32 width, Int32 height)

   at System.Drawing.Graphics.FillRectangle(Brush brush, Rectangle rect)

   at Infragistics.Win.DrawUtility.DrawBackColor(Control control, Graphics graphics, AppearanceData& appearanceData, Rectangle rect, Rectangle invalidRect, Boolean enabled, IDrawCache drawCache, AlphaBlendMode alphaBlendMode, Blend blend, Boolean mirrorBackground)

   at Infragistics.Win.UIElementDrawParams.DrawBackColor(Rectangle rect)

   at Infragistics.Win.UltraWinStatusBar.UltraStatusBarUIElement.DrawBackColor(UIElementDrawParams& drawParams)

   at Infragistics.Win.UIElement.DrawElement(UIElementDrawParams& defaultDrawParams)

   at Infragistics.Win.UIElement.DrawHelper(Graphics graphics, Rectangle invalidRectangle, Boolean doubleBuffer, AlphaBlendMode alphaBlendMode, Boolean clipText, Boolean forceDrawAsFocused, Boolean preventAlphaBlendGraphics, Nullable`1 zoomFactor)

   at Infragistics.Win.ControlUIElementBase.Draw(Graphics graphics, Rectangle invalidRectangle, Boolean doubleBuffer, AlphaBlendMode alphaBlendMode, Size elementSize, Boolean preventAlphaBlendGraphics)

   at Infragistics.Win.ControlUIElementBase.Draw(Graphics graphics, Rectangle invalidRectangle, Boolean doubleBuffer, AlphaBlendMode alphaBlendMode)

   at Infragistics.Win.UltraControlBase.OnPaint(PaintEventArgs pe)

   at System.Windows.Forms.Control.PaintTransparentBackground(PaintEventArgs e, Rectangle rectangle, Region transparentRegion)

   at System.Windows.Forms.Control.PaintBackground(PaintEventArgs e, Rectangle rectangle, Color backColor, Point scrollOffset)

   at System.Windows.Forms.Control.PaintBackground(PaintEventArgs e, Rectangle rectangle)

   at System.Windows.Forms.Control.OnPaintBackground(PaintEventArgs pevent)

   at System.Windows.Forms.ScrollableControl.OnPaintBackground(PaintEventArgs e)

   at System.Windows.Forms.Control.PaintTransparentBackground(PaintEventArgs e, Rectangle rectangle, Region transparentRegion)

   at System.Windows.Forms.Control.PaintBackground(PaintEventArgs e, Rectangle rectangle, Color backColor, Point scrollOffset)

   at System.Windows.Forms.Control.PaintBackground(PaintEventArgs e, Rectangle rectangle)

   at System.Windows.Forms.Control.OnPaintBackground(PaintEventArgs pevent)

   at System.Windows.Forms.ScrollableControl.OnPaintBackground(PaintEventArgs e)

   at System.Windows.Forms.TableLayoutPanel.OnPaintBackground(PaintEventArgs e)

   at System.Windows.Forms.Control.PaintTransparentBackground(PaintEventArgs e, Rectangle rectangle, Region transparentRegion)

   at System.Windows.Forms.Control.PaintBackground(PaintEventArgs e, Rectangle rectangle, Color backColor, Point scrollOffset)

   at System.Windows.Forms.Control.PaintBackground(PaintEventArgs e, Rectangle rectangle)

   at System.Windows.Forms.Control.OnPaintBackground(PaintEventArgs pevent)

   at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer)

   at System.Windows.Forms.Control.WmPaint(Message& m)

   at System.Windows.Forms.Control.WndProc(Message& m)

   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

INFO [2018-08-28 07:57:07,247] Sdl.Desktop.Platform.UnhandledException - A generic error occurred in GDI+.#ProcessName=SDLTradosStudio#PhysicalMemorySize=2879119360#VirtualMemorySize=3070328832#ThreadCount=54#HandleCount=4167#GdiHandleCount=3652#UserHandleCount=2281#TotalProcessorTime=01:45:30.3750000

After that I could restart Studio without problem. I send you this so that you can enquire what might have appened.

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