Hallo Paul,

I've just read this thread and I think I'm having the same problem. I cannot pre-translate a project using the DeepL provider Plugin. Could you please help me? Also via skype, if you wish. Thanks, Antonio

Antonio Gelsomino

First of all please can you share a screenshot of your project settings showing your pre-translation settings and that your DeepL provider has been added to the project successfully.

Antonio Gelsomino

First of all please can you share a screenshot of your project settings showing your pre-translation settings and that your DeepL provider has been added to the project successfully.

Hallo Paul, thanks for your quick reply. Yes, one sec

As an example, this is how the result of a pre-translation attempt looks like. Thanks in advance for your support. Lorenzo

Antonio Gelsomino

You seem to be mixing up the places you're looking for your settings.  You either work in All Languages or the specific language pair.  Not both at the same time.  It looks as though everything should be set at this level in your project:

Hallo Paul, thanks. So, now I am setting everything from the level you indicated:

Could you please check if they are ok now?

Antonio Gelsomino

Please drop me an email to pfilkin@sdl.com and we can take a look at this together.

Thanks Paul, I've just sent you an email. 

Antonio Gelsomino

Thanks for your time earlier... happy to report that all is well now.  Was just a matter of ensuring all versions of the software are up to date.