Already did that, didn't help. Studio kept crashing all the time after a reset, a repair, and several other standard remedies. Thanks, though. It's definitely the latest update, which cannot be undone other than uninstalling everything and reinstalling.

So, what did help was to uninstall the entire product suite and then reinstall the version I originally bought at the beginning of the year, and disabling all automatic updates. There is clearly something wrong with the latest update, since I am by far not the only person with that very same problem, as evidenced by replies to a Facebook post.

Hi Carola F Berger 

Unknown said:

There is clearly something wrong with the latest update, since I am by far not the only person with that very same problem, as evidenced by replies to a Facebook post.

People complaining on FB without aproaching SDL to find out where the problem is really coming from doesn't give us any evidence of anything I'm afraid.  I have every sympathy with people having difficulties with the software but they really should make use of the appropriate channels to get them sorted so that the reasons for the issues are properly explained and documented.

There are plenty of users working with the latest SR1 update in 2017 and they don't have issues like this.  There are many things that could be the cause of problems and they need to be investigated properly to be able to provide a proper solution for those circumstances.

Unknown said:

And the reason people post on Facebook is because one usually receives an answer within minutes or hours, whereas "proper channel" forums such as this one here move at a glacial pace.

Perhaps not a glacial pace, but point taken.  It's still the only place where you will get your posts seen by the product management team, development team, or other people who may be able to help when you don't get your problem solved on Facebook.  I do see the FB pages and I think this forum also sees a lot more posts and most of the time, certainly weekdays, the questions are answered pretty fast.

Unknown said:

And the reason people post on Facebook is because one usually receives an answer within minutes or hours, whereas "proper channel" forums such as this one here move at a glacial pace.

Perhaps not a glacial pace, but point taken.  It's still the only place where you will get your posts seen by the product management team, development team, or other people who may be able to help when you don't get your problem solved on Facebook.  I do see the FB pages and I think this forum also sees a lot more posts and most of the time, certainly weekdays, the questions are answered pretty fast.

Hi Evelyna Radoslavova 

Perhaps, when it happens again, you can report it here and provide the following details:

1. version number of Studio (full number)
2. version number of Multiterm (full number)
3. List of plugins you have installed in Studio from the appstore
4. List of applications you have added to the navigation pane in the Studio welcome view
5. AV software used and confirmation that it is up to date and you have verified Studio is properly whitelisted
6. Details of the error that is thrown... not just the title.

Then we have a good start to try and figure out what may be happenning in your case.

Hi Evelyna Radoslavova 

You said this:

Unknown said:

3. No new plugins installed between the time Studio was working fine and the time it started randomly crashing. There is nothing in the Add-Ins menu.

Do you have any apps that you have installed into Studio 2017 from the SDL AppStore or anywhere else at all?

Aside from that I think you need to upgrade MultiTerm.  That could cause a problem for you because you should be running this version with the version of Studio have installed:

SDL MultiTerm 2017 SR1 - 14.2.6.23639

Please try that when you get a chance and see whether this improves things.

Hi Paul

I just came across this thread because I have the same problem as Evelyna.

My config. is as follows:

1. Studio 14.1.10014.38031

2. Multiterm 14.2.6.23639

3. No plugins

4. SDL Batch Find and Replace, SDL Plugin Mgmt, SDL T-Window for Clipboard, SDL TTX It!, SDL XLIFF Converter for MS Office

5. Kaspersky Total Security, applications whitelisted

6. No error. Studio just shuts down many times a day.

Windows 7 Pro, 64 bits

Many thanks in advance for your help.

Isa

Edit March 12th, 2019: no answer, no solution, problem still there! :(