Arabic punctuation issues when Exporting to External Review

Question

Hello, 
 I've had an issue with Arabic files for a few months now. I'm using SDL Trados 2017 Professional and the Arabic .sdlxliff files I receive from my linguists are fine - the punctuation has no issues. However, when I use the Export for External Review function to get the translation in Word to send to client reviewers, typesetters or linguists who don't use a CAT tool supporting .sdlxliff files, the punctuation is all over the place - fullstops at the start of sentences instead of at the end. An example: 
 
 Why is this suddenly happening? I don't have this issue with any other language and it's not just one Arabic linguist's file - it's all of them that I had no issues with in the past. 
 Look forward to seeing if anyone can help. 
 Thanks, 
 Claire

aazzoma khateeb · Accepted Answer

RTL Run command LTR Run Command add these tow command to ribbon ----------------------- @paul it is highly recommended to ad these tow buttion to Formatting Group In SDL Trados Studio Ribbon

Claire Schofield · Answer

Hi Aazzoma, 
 I cannot thank you enough!! Adding LTR Run and RTL Run to my ribbon has solved this issue. I've been struggling with this for years and SDL have not been able to help, so I am so grateful to you. 
 Have a great day and thanks again for taking time to help me with this. 
 Many thanks, 
 Claire

Claire Schofield · Answer

Yes, the previous poster helped to resolve this - see above. Amazing!

Paul · Answer

Claire Schofield said: SDL told me earlier in this post that they don't see this as an SDL problem to fix 
 We also said later in the post that we have recognised an issue and will resolve it.

Paul · Answer

Hi Claire Schofield 
 
I'm not sure why this is happening, but can we see an example SDLXLIFF so we can do the conversion and investigate it?

Paul · Answer

Claire Schofield 
 Do you have the Arabic Language installed in Windows? With Office 2013 and Arabic installed it seems to work correctly:

Paul · Answer

Claire Schofield 
 I just wanted to confirm that we are not working on any fix for this because at the moment we don't seem to have a problem to fix... at least not in the eyes of the support team who cannot reproduce this problem. I have not got the Arabic language pack installed so if I get some time I'll try to look at this and see if I can reproduce your issue with everythings set up as advised.

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Arabic punctuation issues when Exporting to External Review

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