Repeated error message "Parameter not valid"

Question

Hello, this is my first question to the community and I hope you guys can help :) 
 I recently started getting an error message saying "Parameter is not valid" whenever I get towards the end of a file (i.e. the bottom of the Editor window). 
 
 I keep getting the same error message regardless of the file format, the TM or the options I use. The whole editor freezes and I am unable to type anything in any of the segments, so I have to save, close and re-open the document to finish it. The message itself does not give me any other info, perhaps you know what it means or have experienced something similar?

Alison Field · Accepted Answer

Hi Christina Mausolf 
 Take a look at the solution suggested by Paul , here: 
 Parameter not valid 
 Please post again to let us know if that resolves your issue. If not, further possible solutions exist. 
 All the best 
 Alison

Alison Field · Answer

Hi Gabriele Demuth 
 I understand, it can be a bit scary to change something in that way but I assure you there is no danger of problems. 
 You just need to close Studio and MultiTerm and rename that folder then open Studio again and the software will create a new, fresh folder with that name. Always, without fail. No risk at all. 
 You can even delete that folder with no worry that it will cause problems. 
 SDL Freshstart is indeed also available for Trados 2019, free of charge and is designed for use by people who don't want to take any risks renaming folders. 
 I'm sorry you're disappointed with this wonderful tool. I'm sure that once you have used it for a while, you'll love it as much as I do. I've been freelancing using this product and its predecessor for well over 10 years now and I would never change to a different CAT tool. This one's too useful. 
 As you've had this problem since you last installed, you have the right to free help from SDL Support. So much easier than the solutions I've suggested is to go to the following page: 
 installation and licensing help 
 
 Fill in the form, giving details of the problem and what you've tried already. Select 'Installation' from the 'Case type' dropdown and, most importantly, give your correct email address so that they can contact you. 
 All the best ! 
 
 Alison ;-)

Paul · Answer

Chantal Keable Keene 
 Have you tried contacting support? You seem to have responded negatively to many threads where the instructions to contact the support team are clear, and you can do this for an installation or licensing issue , but I have the feeling you have not even tried to log a case yet? 
 So I'd recomend you log a case for this. We have 24/7 licensing support these days and a support engineer can help you sort this out. This can be achieved really quickly using this link: 
 gateway.sdl.com/liveagentlicensing 
 You have two options: 
 1. Submit a case using a webform 2. Use live chat to get a licence reset 
 You want to use the first option. If the option is greyed it just means the engineer is busy so try again in 5 or 10 mins.

Thomas Langer · Answer

I am using Studio 2017. I frequenly got this error message in my current translation too. In the beginning I could solve it as you: save, close and re-open the document. But the problem re-occured later and at some point it was impossible to go on with the translation, because the error message immediately came up again as I re-opened the document and tried to type the same word again. My solution was to turn off the AutoSuggest Dictionary (which I have generated from a very large TM). Did you use an AutoSuggest Dictionary? I tried several times to turn on and off the AutoSuggest Dictionary and the problem re-occured only with the AutoSuggest Dictionary turned on, so I am pretty sure this is causing the problem. 
 Update: the problem continues, so it wasn&acute;t the solution anyway

Nicole Beate Kampik Kijewski · Answer

Hey Gyus, just read and followed the suggestions solving this problem with Studio 2019 SR02 and Windows 2010 (both up to date automatically) mentioned above and would like to share my resume/solution to it with you (apparantly this is not going to work for all of us): 
 1: renaming the folder: no change. Error message displays from time to time, might be related to hitting some particular key-combos, but since I type a lot I couldn't figure it out. Fortunately recent changes to the doc are saved! 
 2. installing and running "Fresh SDL-App": Studio showed the "Wrong Parameter"-Message by hitting the first key, so it got even worse!!! Besides it took forever to start up Windows 2010 and Studio 2019. Don't even know if the App was actaully working correctly.It was just displaying the name of the folders of Studio 2019 and the Multiterm. Deinstalled instantly. 
 3. Actually the problem occured since I installed the Q&A Setting-App and the Multiterm-App (as requested by the client). I had similar experiences with installing the Grammar- and Number-Checker-Apps (Studio just freezes, my CPU is running at max., just have to shut down Studio using the task manager): Deinstalling these Apps solved my problems for now (just crossing fingers), though I don't understand why they won't like to work properly??? 
 How I handled this: I received an Excel-file of the latest Multiterm-Changes for my Languange-Pair and I am applying the QA-Check at the very end of the project with the Q&A-App-Setting (just in case I missed sth during the translation, but we all know which Q&A-Problems might occur, so I am confidently working on the doc w/o the clients settings :o)) 
 > Resume: If not absolutely necessary (and actually as a freelancer I don't really need the Apps and Multiterm I mentioned here as there are workarounds, not as convenient as the Apps might be, but at least less stressfull and annoying as when the Apps don't work) j ust deinstall additonal apps and the Multiterm and run Studio 2019 as per your license (in my case the Freelancer-Version). Any addition seems to cause several problems like the one discussed here and elsewhere (errore messages and freezing). Its a pitty but thats my experience in the past year with Studio 2019 and I wasted a lot of time following troubleshootings that did not solve the problem at all. Honestly I am not a Crack in running my PC and I don't want to be. Just seeking to get my job done as smoothly as possible: w/o interferring Apps it seems to work :o) 
 
 Happy translating and all the best to all of you :0) 
 
 Note: I am not saying that the apps and Multiterm are bad guys, they just don't work for me and seem to be the cause of my troubles, as the problems occured after installing and disappeared, as soon as I deinstalled them! Why, I cannot say!

Alison Field · Answer

Hi Nicole Beate Kampik Kijewski 
 Were you keeping MultiTerm up to date as well as Studio? If not, that could cause you problems. 
 All the best, 
 Ali

Nicole Beate Kampik Kijewski · Answer

Hi Ali, 
 thanks for your reply. Yes I am (was) up to date with Studio 2019 SR2 15.2.5.2145 and MultiTerm 2019 15.0.5.56289. 
 Yesterday I was trying the troubleshooting Maria Sarau was recently suggesting to Chantal in this thread, since I have been working on a different project w/o getting this dubious error message. Proofing that at least in my case the problem must be File/Project related. 
 So I was resetting the Font (in the Editor-Option) to default settings and I was able to work on the files w/o problems, firstly w/o MultiTerm 2019, than later I dared to reinstall MultiTerm 2019 again and guess what: it is still working just fine, yeaaah. 
 I am more than happy now, as you can imagine ;O) 
 Many many thanks to all of you, who suggested and shared solutions! 
 You're just awesome ;O) 
 Best wishes, 
 Nicole

Alison Field · Answer

Hi Christina Mausolf , 
 First of all, please try running a Windows Repair of Studio, via Control Panel... 
 Close all SDL applications. 
 Open the Control Panel via Windows button>Windows System>Control Panel: 
 Windows Vista/7: Start > Control Panel > Programs > Programs and Features. 
 Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program. 
 Windows 10: Right-click on Start (Windows button) >Windows System > Control Panel > Select View by: Small Icons > Programs and Features. 
 Click/highlight the relevant SDL product in the list (e.g. SDL Trados Studio 2019 SR1) and click Repair on the top toolbar (or in right-click context menu). 
 Restart Studio. 
 Repeat the above for the MultiTerm components. 
 I periodically repair all components of MultiTerm then I repair Studio, in that order. I do this after each update/upgrade of SDL Studio/MultiTerm and also after big Windows automatic updates. 
 All the best, 
 Alison

Alison Field · Answer

Hi Gabriele Demuth , also Marie Le Guitton , 
 Have you tried the solution suggested by Paul as follows: 
 You could use the following app for the reset and this will also explain what you will lose by carrying out a reset before you do it. As you said the update was this week I'll assume you are using Studio 2017: appstore.sdl.com/.../ But if you'd rather do this manually then rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio: c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0 So the path would become this: c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old If you can't find this folder then you need to unhide your hidden files/folders: www.howtogeek.com/.../ 
 Try this solution and let me know if that solves the problem or not. 
 All the best, 
 Ali

Trados Studio > 1. Trados Studio

Repeated error message "Parameter not valid"

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