An error has occurred while using the translation provider XXX.:An item with the same key has already been added. (Trados 2019)

I have this problem since the latest update to Trados Studio 2019 15.1.3.55768

This is the message that appears in the Message Window for SOME of my Translation Memories.

Apparently some new Trados 2019 feature requested to upgrade existing TM's to improve performance. This upgrade was optional but advisable. Well, since that software and TM upgrade now I have this error in 3 of the TM's I am using. Surprisingly, I am not getting this error in other TM's I am using.

I am not sure about the consequences for this error. I am completely at loss here. Apparently the error in Translation Results window ("There was a problem with translating. See the Messages Window for more information" does only appear in locked segments, and not in all of them.

Can perform Concordance Searches, have performed Recomputing fuxxy index, reindex TM, build Translation Mode, Align Translation Units.. nothing changes. 

And haven't found any solution in similar queries. Besides, this is the only one I have found concerning Trados Studio 2019 (and more specifically its latest update).

Can someone lend me a hand?

Parents Reply
  • Hey Frank,

    I am sure Kevin won't object to my quoting of his response email. He said this:

    Hi, Ignacio – thank you very much for sending those. The problem arises from some new code that improves fragment match results by taking better account of tags. There is a logic error that can result in duplicate tag ids in temporary segments created while scoring. As a workaround, you can disable ‘TU fragment’ fragment matching in the ‘Search’ section of project settings.

    It should be straightforward to fix this, but I don’t know what the release schedule for the fix will be …

    That is what I was told. It seems there is an error and they know about it, but no news about when the fix will come out. But at least we have a workaround.

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