How to install SDL free trial 2019

Question

(image 2) 
 
 (image 1) 
 Hello, 
 After creating an account at SDL, I downloaded the free trial 2019 on my PC Windows 8. However, when I open the exe file, a window popes out and asks me to purchase the product (see image1). When I log into my SDL accont, I can either download the free trial (see image 2), 
 What can I do to open/run the exe file for the installation of SDL free trial? Thank you in advance! 
 
 Sz-Wei

Lydia Simplicio · Answer

Hello Sz-Wei Chen , 
 The trial version can only be run once. If you try to run the trial a second time it will ask you to buy a license. 
 Can you please send me your details (swhale@sdl.com) under which you registered for the trial please, as I can't see anything under the email address you registered your SDL account under.

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How to install SDL free trial 2019