"Access to the path 'C:\Users\\Documents\My Music' is denied"

Question

All of a sudden a message pops up 
 "Access to the path 'C:\Users\<user>\Documents\My Music' is denied" 
 when I want to open clients' files. Any idea what I must do to get around this?

Oana Nagy · Accepted Answer

Hello Gundi Bunker , 
 
 You can resolve this issue by resetting Studio- 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0035233 
 Please let me know if this resolves the problem for you.

Trados Studio > 1. Trados Studio

"Access to the path 'C:\Users\<user>\Documents\My Music' is denied"

"Access to the path 'C:\Users\<user>\Documents\My Music' is denied"

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