Urgent - "Failed to create setting page" in Translation Memory options

Question

I have reinstalled SDL Trados Studio 2019 on my new computer, but I have a massive problem: 
 I get the message " Failed to create setting page " when I access the Translation Memory options : 
 FYI, my TM is on my local drive and I haven't changed the segmentation rules. 
 Please help me because Trados is unusable! Thank you. 
 Error.pdf

Isabelle Bouchet · Accepted Answer

Thank you for your prompt reply, Paul. 
 My TMs are synched to an online backup service but I have the same problem when the sync is off. By the way, my TMs have been synched for a while and the problem only appeared on my new computer. 
 Renaming the 'TranslationMemoryRepository.xml' file did not change anything, but it looks like renaming the '15.0.0.0' folder solved the problem. 
 Many thanks for your help! 
 Isabelle

Paul · Answer

Isabelle Bouchet 
 Just confirming that whilst your TM is on your local drive it's not synching to dropbox or any other external/cloud location? That is the most common explanation for this error. It would be helpful if you clicked on the small disk symbol in the error message, saved the XML message to your desktop and then attached the XML file to your post and not just a PDF: 
 
 In the meantime can you try renaming this file and then restart Studio? 
 c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\15.0.0.0\TranslationMemoryRepository.xml 
 If that works until you add your TM back again then you might have to recreate your TM. If that fails try renaming this folder: 
 c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0\

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Urgent - "Failed to create setting page" in Translation Memory options

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