T-Window for Clipboard

Question

Can someone confirm that the app does not run at all with 2019 SR2? I have encountered a similar problem with the Community Advanced Display Filter. It's hard for me to believe that a minor update (SR2) can wreak such havoc on existing and needed plugins.

Oana Nagy · Answer

Hello , 
 
 We have for example recently updated the CADF app and tested this a lot on SR". 
 Could you maybe explain the issues you are having and what you think is not working please, so we can look at this. 
 Maybe even posting a couple of screenshots would be useful.

Oana Nagy · Answer

Hello , 
 The gateway article you have mentioned was released before the latest updates of CADF. 
 So please remove any mention of the application from these folders- 
 c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages\#appname c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked\#appname 
 Restart your machine and reinstall the application 
 In regards to T-Window- this is actually something we are looking into updating for SR2 (it currently doesn't work- you are correct).

Oana Nagy · Answer

Hello , 
 I am inclined to believe ... 
 Unknown said: (perhaps major conflict with a different plugin?) 
 ... as no one else is reporting this, and we have been unable to reproduce the problem. 
 This however could be an SDL plugin or even a totally unrelated third party software. 
 The only way I can see of narrowing this down is to remove all the plugins you have installed ( I can appreciate this is not ideal, especially if you have a lot of plugins installed) - 
 Then install CADF- determine if everything runs fine and then install the next plug in (from the app store)- until the culprit is found.

Oana Nagy · Answer

Hello , 
 This is indeed very strange. 
 Can you tell us please which Windows version you have installed and whether you are using PC or MAC. 
 Also are you installing the software locally or on the cloud (Dropbox etc.) 
 Please follow the instruction on the following trouble shooting SDL Community Wiki's and ensure everything is completely up yo date- 
 https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/4159/how-to-get-help-quickly-in-the-sdl-community-technical-forums 
 This resolves many issues 
 One everything is updated, you might need to reset Studio- 
 https://appstore.sdl.com/language/app/sdl-freshstart/876/

Trados Studio > 1. Trados Studio

T-Window for Clipboard