Hello Charlotte Pacilly ,

Im not quite sure what you mean by...

Charlotte Pacilly said:

the Studio window is blank

Could you post a couple of screenshots perhaps of what you are seeing please.

Hello Steven,

Thanks for your reply. Here it is. 

Hello Charlotte Pacilly ,

Is this a screenshot of your Windows desktop? (I would normally expect to see icons from other applications)

Are you using a second screen perhaps?

If so then the following Wiki might help resolve this-

https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3304/how-to-find-and-move-a-lost-program-back-on-screen

Hello Steven Whale,

No, it's not. I pressed on the window+tab keys to have this window. It's the only way to see something.

Hello Steven Whale,

No, it's not. I pressed on the window+tab keys to have this window. It's the only way to see something.

Hello Charlotte Pacilly ,

Could you email me please (swhale@sdl.com) with a telephone number i can reach you on and i will call you back.

This will be easier to discuss i think

Hi have you found a solution for this problem? One of my co-workers has the same problem and, so far, no workaround suggested in the community has worked for her.

Hello Marion Wenzel ,

If you have tried the solutions offered here -

https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3304/how-to-find-and-move-a-lost-program-back-on-screen

-and none of these work- maybe we could set up a remote session and i can have a closer look.

If you are happy to do this, please drop me an email (swhale@sdl.com) and we can set this up at a time that suits you.

Hi

thanks for getting back to me so quickly! Yes, we tried this as well. I will give my co-worker your e-mail address and she will contact you directly.