Hello everybody,
I can't open Studio 2019 any longer. It remains blocked on (chargement des plug ins) and then says "échec de chargement du fournisseur" (=failure of the charging process).
I uninstalled and installed again Studio 2019 SR" but its doesn't work either.
COuld you help me please?
Hello Fabienne Tosi ,
I think the error is due to a corrupt plugin- if the error message gives you the name of the plugin- please delete the plugin from the following folders-
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages\ name of plugin
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked\name of plugin
Now reboot your PC and restart Studio- is the problem fixed?
Oana Nagy | QA Engineer | RWS Group
Hello Fabienne Tosi ,
I think the error is due to a corrupt plugin- if the error message gives you the name of the plugin- please delete the plugin from the following folders-
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages\ name of plugin
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked\name of plugin
Now reboot your PC and restart Studio- is the problem fixed?
Oana Nagy | QA Engineer | RWS Group
Thank you Steven.
I was with the support department for 2 hours on a remote session.
Apparently, there were windows files corrupted which are now repaired.
Happy new Year
Fabienne
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